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Edit File: 1763841932.M413469P46317.sadewa.iixcp.rumahweb.com,S=96942,W=99200
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Pleasecall 012-588 2263 =A0email tojames-otc@outlook.com =A0 FACE-TO-FACE PUBLIC PROGRAM FUTURE-READY WORKFORCE:=20 DEVELOPING ADVERSITY QUOTIENT=20 IN STRENGTHENING MENTAL=20 TOUGHNESS AND RESILIENCE=20 Venue : Wyndham Grand=A0 Bangsar Kuala Lumpur Hotel=A0=A0=A0=A0 = =A0=A0=A0=A0=A0=A0=A0=A0=A0=20 (SBL Khas / HRD Corp Claimable Course) Date : 3 December2025 (Wed) |=A0 9am =96 5pm=A0=A0=A0=A0=A0=A0By Daniel =A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 4 December 2025 (Thu) |=A0 9am =96 = 5pm=A0=A0=A0=A0=A0 =A0=A0=A0=A0=A0=A0=A0.=A0=A0=A0=A0 =A0=A0=A0=2E =A0 =A0 OVERVIEW In this 2-days workshop, learners will be equipped with skills, knowledge = and=20 attributes to develop their resilience and mental toughness to increase = their=20 adversity intelligence. An employee with higher adversity intelligence = can=20 manage his or her own impulses better, communicate with others more = effectively,=20 manage change well, solve problems quickly and use positive behaviours to = build=20 rapport in tense situations. These people also have empathy, remain = optimistic=20 even in the face of adversity, and are effective at educating and = persuading=20 their teams in their workplace=2E =A0 Learners will learn techniques and strategies that are essential for = transforming=20 them into adversity intelligent leaders=2E =A0 The programme will focus on increasing staff=92s self-awareness, adversity = intelligence=20 and develop strategies to build resiliencies in self and others; to = overcome=20 conflicts, uncertainties, and stressful situation. Participants shall be = provided=20 with insights to how the heart and mind influences self and others and = practical=20 stress management techniques=2E =A0 This is a highly engaging and intensive AQ experiential learning and = dynamic=20 workshop is packed with learning activities, practical exercises, = laughter,=20 fun and experience sharing.=20 =A0 And your ability to deal with accident or adverse situations effectively = depends=20 on your: 1.=A0=A0=A0 Ability to manage self psychologically and emotionally 2.=A0=A0=A0 Level of preparedness for the difficult situations or crisis=20 3.=A0=A0=A0 Ability to think quickly and solve problems expediently 4.=A0=A0=A0 Ability to enhance their reliance under stressful conditions 5.=A0=A0=A0 Manage resources available to resolve issues under stressful = conditions 6.=A0=A0=A0 Developing a future-ready workforce in handling tough = situations =A0 EXPECTED RESULTS You will be able to: =95=A0=A0=A0=A0=A0=A0=A0=A0 How to apply AQ at the workplace =95=A0=A0=A0=A0=A0=A0=A0=A0 Develop Mental Toughness in situations you = least expect =95=A0=A0=A0=A0=A0=A0=A0=A0 Understand and examine personal and = professional implication of resilience=20 to develop strategies for performance and wellbeing=2E =95=A0=A0=A0=A0=A0=A0=A0=A0 Condition your mindset to never give up and = developing resilience =95=A0=A0=A0=A0=A0=A0=A0=A0 Prioritise mental wellbeing, manage emotions = and role model behaviour=20 to foster wellness=2E =95=A0=A0=A0=A0=A0=A0=A0=A0 Build habits which cultivate positivity and = discover meaning in adversity=2E =95=A0=A0=A0=A0=A0=A0=A0=A0 Recognise and celebrate growth, and commit to = continuous improvement=20 to motivate self, team members and increase engagement=2E =A0 WHO SHOULD ATTEND The programme aims to develop staff at all levels - to develop their = skills=20 to adapt, lead with courage and conviction through challenging situations=2E =A0 Learning Methods Used =95=A0=A0=A0=A0=A0=A0=A0 This workshop is highly interactive and = participative allowing participants=20 to internalize the concepts and knowledge learnt.=20 =95=A0=A0=A0=A0=A0=A0=A0 Real life problems in the office/factory will be = dealt with for relevance=2E =95=A0=A0=A0=A0=A0=A0=A0 There is a mixture of lectures, skill practices, = discussions, thinking=20 dynamics, simulations, reflective sessions, therapeutic inductions, and = NLP=20 mind programming exercises to integrate learning=2E =A0 OUTLINE OF WORKSHOP =A0 DAY 1 =A0 MODULE 1:=A0 Power of Feelings of Emotions and developing Mental = Toughness.=20 -=A0=A0=A0=A0=A0=A0 Is it an asset or liability in AQ? -=A0=A0=A0=A0=A0=A0 Discovering the secret language of feelings and mental = toughness -=A0=A0=A0=A0=A0=A0 Activity: AQ Self assessment to understand individual = ability to handle=20 adversities =A0 MODULE 2:=A0 Define Adversity Intelligence (AQ) -=A0=A0=A0=A0=A0 AQ is not=85 -=A0=A0=A0=A0=A0 AQ , EQ and IQ Fusion -=A0=A0=A0=A0=A0 AQ and Leadership -=A0=A0=A0=A0=A0 Distinctions between AQ, EQ and IQ and your power of = choice=2E -=A0=A0=A0=A0=A0 AQ Behaviours=2E -=A0=A0=A0=A0=A0 Why AQ matters in organizational leadership =A0 MODULE 3:=A0 Patterns of Behaviour -=A0=A0=A0=A0=A0 Understand how our behaviours are driven by our = personality type -=A0=A0=A0=A0=A0 Acknowledging frequently recurring behaviors happening at = the workplace=20 and how to overcome it -=A0=A0=A0=A0=A0 Brainstorm Activity: How to deal better with each = personality type =A0 MODULE 4:=A0 Define Mental Toughness -=A0=A0=A0=A0=A0 Learn 9 Key Steps and Strategies -=A0=A0=A0=A0=A0 Discover 9 Key Strategies to develop Resilience and = Mental Toughness -=A0=A0=A0=A0=A0 Understanding the basic building blocks of adversity = intelligence =A0 =A0MODULE 5:=A0 Evaluating Consequences -=A0=A0=A0=A0=A0 Evaluating the negative and positive impact of your = choices to adapt=20 to the working environment and developing a strong adversity intelligent = building=20 blocks =A0 DAY 2=20 =A0 MODULE 6:=A0 Navigating Emotions & EQ -=A0=A0=A0=A0=A0 Learning to assess, harness and transform emotions as a = strategic resource=20 for AQ -=A0=A0=A0=A0=A0 Activity: Embedding Anchors for emotional control =A0 MODULE 7:=A0=A0 Instilling Mindset Change -=A0=A0=A0=A0=A0 Exercising Optimism: Reframing -=A0=A0=A0=A0=A0 Switching to a proactive perspective of hope and = possibility in AQ.=20 Exercising optimism and positive mindset at the workplace -=A0=A0=A0=A0=A0 Activity: Instilling mindset change at the workplace =A0 =A0MODULE 8:=A0 Resilience is Key -=A0=A0=A0=A0=A0 Recognizing and appropriately responding to workplace = adversity and=20 developing resilience in the face of challenges -=A0=A0=A0=A0=A0 Activity: SWISH pattern for programming resilience =A0 MODULE 9: Stress Management Techniques -=A0=A0=A0=A0=A0 Conscious and Subconscious stressors -=A0=A0=A0=A0=A0 Learn 6 stress management techniques to manage workplace = challenges=20 and difficulties =A0 MODULE 10:=A0 Wrapping Up -=A0=A0=A0=A0=A0 Words from the Wise -=A0=A0=A0=A0=A0 Lessons Learnt -=A0=A0=A0=A0=A0 Completion of Action Plans and Evaluations =A0 =A0 =A0 =A0 ABOUT THE FACILITATOR=20 =A0 Daniel =FC=A0 Certified Professional Trainer, MIM =FC=A0 MBA (General) University of Hull, UK =FC=A0 Council of Engineering Institutions (UK) Part I & II =FC=A0 Associate Member of Institute of Electrical Engineers, UK =FC=A0 ISO Standardization Internal Auditor =FC=A0 NLP Master Trainer Certification, NFNLP US =FC=A0 Certified Master Conversational Hypnotherapist, IAPCH US =FC=A0 Certified Specialist in Neuro-Hypnotic Repatterning, SNLP US =FC=A0 Diploma in International Sound Therapy, IAST Alicante, Spain =A0 Daniel has more than 30 years experience in the corporate world, out of = which=20 20 years has been spent on coaching and training: teaching Sales & = Negotiation=20 Skills, Management & Leadership skills - training Companies and = individuals=20 on Coaching & Mentoring Skills, Communication Skills, Neuro-Linguistic = Programming=20 (NLP) and Project Management skills. And in the process, continually = coaching=20 and motivating all his students, staffs and associates to learn, grow and = expand=20 their personal paradigms and horizons=2E =A0 He also has extensive sales management, marketing and sales experience; = from=20 selling single course programs to education franchise businesses; as well = as=20 single pieces of equipment right-up to multi million US dollar projects = for=20 more than 15 years. In his last major corporate appointment as Assistant = General=20 Manager of GEC (UK), Mahkota Technologies, where he was fully in-charge = of=20 both local and regional sales for his Division, he successfully managed = over=20 15 different products and systems, with an annual turnover of RM60 = million,=20 for both the domestic and regional markets=2E =A0 He is an engineer by profession and has completed his professional = engineering=20 degree, the Council of Engineering Institutions, UK., Part I & II within = 2=20 years, one year short of the normal period of 3 years. As such he was = awarded:=20 Excellent Performance Award in the Professional degree. Positions held in = the=20 various multi-national corporate companies include from a young = installation/service=20 engineer to department manager & general manager of a leading MNC. = Currently,=20 he is a Certified Professional Trainer with the Malaysian Institute of = Management=20 (MIM) and Cambridge ICT. He is also a Certified Master NLP Trainer of the = National=20 Federation of Neuro-Linguistic Psychology, USA=2E =A0 He also specializes in Effective Communication & Project Management = skills,=20 Management & Leadership Skills, Sales training applying Neuro-linguistic = Programming=20 and Subconscious Learning in order to accelerate adult learning. His = other=20 specialties include Functional & Instructional English for the Workplace, = Effective=20 English for Front-liners, Writing Skills, Presentation skills and = Engaging=20 Dialogue.=20 =A0 Daniel recognizes the great potential within each individual participant = and=20 he believes in making a difference in their learning through his = personalised,=20 demonstrative, practical and dynamic approach to make training an = enjoyable=20 and valuable experience. His passion for training stems from his innate = desire=20 to empower all those individuals who are keen to seek knowledge, wisdom = and=20 self improvement; so that they can be the person they need to be to have = what=20 they want=2E =A0 (SBL Khas / HRD Corp Claimable Course) TRAINING FEE 2 days Face-to-Face Public Program =20 RM 2,407.00/pax (excluded 8% SST) Group Registration: Register 3 participants from the same organization, = the=20 4th participant is FREE.=20 (Buy 3 Get 1 Free) if Register before 26 Nov 2025. Please act fast to = grab=20 your favourite training program! =A0 We hope you find it informative and interesting and we look forward to = seeing=20 you soon=2E Please act fast to grab your favorite training program! Pleasecall = 012-588=20 2263 or email to james-otc@outlook.com =A0 Do forward this email to all your friends and colleagues who might be = interested=20 to attend these programs =A0 If you would like to unsubscribe from our email list at any time, please = simply=20 reply to the e-mail and type Unsubscribe in the subject area. We will remove your name from the list and you will = not=20 receive any additional e-mail=2E If you=92ve already unsubscribed but you are still receiving emails, = kindly check=20 with your IT technician whether another email address=20 is linked to yours.We apologize for any inconvenience caused and = appreciate=20 your understanding=2E =A0 Thanks=A0 Regards James OTC Training Centre Sdn Bhd Mobile No. : 012-5882263 Email address:=A0james-otc@outlook.com =A0 --369fe4cecd89890734d4bd1100173394 Content-Type: text/html; charset="windows-1252" Content-Transfer-Encoding: quoted-printable <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> <meta content=3D"text/html; charset=3D" http-equiv=3D"content-type"> </head> <body style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma, Tahoma"> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'><a=20 href=3D"https://drive.google.com/file/d/1YqZTDa9r8VGcqy5Vbx9o4GK1je6AjG-m/v= iew?usp=3Dsharing">CLICK=20 HERE TO DOWNLOAD THE FULL BROCHURE FILE!!!</a></span></b></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>Please</span></b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: EN-US'> = <b>call=20 012-588 2263</b></span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><?xml:namespace=20 prefix =3D "o" ns =3D "urn:schemas-microsoft-com:office:office"=20 /><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'><font=20 size=3D3> email to<span style=3D"COLOR: blue"> = </span></font></span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><a><b><span=20 lang=3DEN-US=20 style=3D"FONT-SIZE: 12pt; mso-ansi-language: = EN-US">james-otc@outlook.com</span></b></a><o:p></o:p></span></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p> </o:p></span></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm"=20 align=3Dcenter><b><u><span lang=3DEN-US=20 style=3D'FONT-SIZE: 20pt; FONT-FAMILY: "Times New Roman",serif; COLOR: = red; mso-ansi-language: EN-US'>FACE-TO-FACE=20 PUBLIC PROGRAM</span></u></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><b><span=20 lang=3DEN-US=20 style=3D'FONT-SIZE: 24pt; FONT-FAMILY: "Times New Roman",serif; COLOR: = blue; mso-ansi-language: EN-US'>FUTURE-READY=20 WORKFORCE: </span></b><b><span lang=3DEN-US=20 style=3D'FONT-SIZE: 24pt; FONT-FAMILY: "Times New Roman",serif; = mso-ansi-language: EN-US'><o:p></o:p></span></b></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><b><span=20 lang=3DEN-US=20 style=3D'FONT-SIZE: 24pt; FONT-FAMILY: "Times New Roman",serif; COLOR: = blue; mso-ansi-language: EN-US'>DEVELOPING=20 ADVERSITY QUOTIENT </span></b><b><span lang=3DEN-US=20 style=3D'FONT-SIZE: 24pt; FONT-FAMILY: "Times New Roman",serif; = mso-ansi-language: EN-US'><o:p></o:p></span></b></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><b><span=20 lang=3DEN-US=20 style=3D'FONT-SIZE: 24pt; FONT-FAMILY: "Times New Roman",serif; COLOR: = blue; mso-ansi-language: EN-US'>IN=20 STRENGTHENING MENTAL </span></b><b><span lang=3DEN-US=20 style=3D'FONT-SIZE: 24pt; FONT-FAMILY: "Times New Roman",serif; = mso-ansi-language: EN-US'><o:p></o:p></span></b></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><b><span=20 lang=3DEN-US=20 style=3D'FONT-SIZE: 24pt; FONT-FAMILY: "Times New Roman",serif; COLOR: = blue; mso-ansi-language: EN-US'>TOUGHNESS=20 AND RESILIENCE </span></b><b><span lang=3DEN-US=20 style=3D'FONT-SIZE: 24pt; FONT-FAMILY: "Times New Roman",serif; = mso-ansi-language: EN-US'><o:p></o:p></span></b></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><b><span=20 lang=3DEN-US=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; = mso-ansi-language: EN-US'>Venue=20 : Wyndham Grand Bangsar Kuala Lumpur Hotel =20 </span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: red; = mso-ansi-language: EN-US'>(SBL=20 Khas / HRD Corp Claimable Course)</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><b><span=20 lang=3DEN-US=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; = mso-ansi-language: EN-US'>Date=20 : 3 December<span style=3D"COLOR: #0d0d0d"> </span>2025 (Wed) | 9am = =96=20 5pm<span style=3D"COLOR: = #0d0d0d"> </span>By=20 Daniel</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><a=20 name=3D_Hlk92710438><b><span lang=3DEN-US=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; = mso-ansi-language: = EN-US'> =20 <span style=3D"COLOR: #0d0d0d">4 December </span></span></b></a><b><span=20 lang=3DEN-US=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; = mso-ansi-language: EN-US'>2025=20 (Thu) | 9am =96 5pm <span=20 style=3D"COLOR: = #0d0d0d"> </span><span=20 style=3D"COLOR: white">.</span><span=20 style=3D"COLOR: #0d0d0d"> = </span><span=20 style=3D"COLOR: white">.</span></span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'> </span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'> </span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font=20 size=3D3><b><u><span=20 style=3D'FONT-FAMILY: "Times New = Roman",serif'>OVERVIEW</span></u></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>In this=20 2-days workshop, learners will be equipped with skills, knowledge and = attributes=20 to develop their resilience and mental toughness to increase their = adversity=20 intelligence. An employee with higher adversity intelligence can manage = his or=20 her own impulses better, communicate with others more effectively, manage = change=20 well, solve problems quickly and use positive behaviours to build rapport = in=20 tense situations. These people also have empathy, remain optimistic even = in the=20 face of adversity, and are effective at educating and persuading their = teams in=20 their workplace.</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>Learners=20 will learn techniques and strategies that are essential for transforming = them=20 into adversity intelligent leaders.</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>The=20 programme will focus on increasing staff=92s self-awareness, adversity=20 intelligence and develop strategies to build resiliencies in self and = others; to=20 overcome conflicts, uncertainties, and stressful situation. Participants = shall=20 be provided with insights to how the heart and mind influences self and = others=20 and practical stress management techniques.</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>This is a=20 highly engaging and intensive AQ experiential learning and dynamic = workshop is=20 packed with learning activities, practical exercises, laughter, fun and=20 experience sharing. </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>And your=20 ability to deal with accident or adverse situations effectively depends = on=20 your:</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -14.2pt; mso-list: l2 level1 lfo1"><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore">1.<span=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </span></span></span><font size=3D3><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>Ability=20 to manage self psychologically and emotionally</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -14.2pt; mso-list: l2 level1 lfo1"><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore">2.<span=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </span></span></span><font size=3D3><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>Level of=20 preparedness for the difficult situations or crisis </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -14.2pt; mso-list: l2 level1 lfo1"><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore">3.<span=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </span></span></span><font size=3D3><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>Ability=20 to think quickly and solve problems expediently</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -14.2pt; mso-list: l2 level1 lfo1"><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore">4.<span=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </span></span></span><font size=3D3><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>Ability=20 to enhance their reliance under stressful conditions</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -14.2pt; mso-list: l2 level1 lfo1"><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore">5.<span=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </span></span></span><font size=3D3><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>Manage=20 resources available to resolve issues under stressful = conditions</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -14.2pt; mso-list: l2 level1 lfo1"><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore">6.<span=20 style=3D'FONT: 7pt "Times New Roman"'> =20 </span></span></span><font size=3D3><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>Developing=20 a future-ready workforce in handling tough situations</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font=20 size=3D3><b><u><span style=3D'FONT-FAMILY: "Times New = Roman",serif'>EXPECTED=20 RESULTS</span></u></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><span = lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'><font=20 size=3D3>You will be able to:<o:p></o:p></font></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -21.3pt; mso-list: l1 level1 lfo2"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: EN-US; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore"><font size=3D3>=95</font><span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'><font=20 size=3D3>How to apply AQ at the workplace<o:p></o:p></font></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -21.3pt; mso-list: l1 level1 lfo2"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: EN-US; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore"><font size=3D3>=95</font><span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'><font=20 size=3D3>Develop Mental Toughness in situations you least=20 expect<o:p></o:p></font></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -21.3pt; mso-list: l1 level1 lfo2"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: EN-US; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore"><font size=3D3>=95</font><span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'><font=20 size=3D3>Understand and examine personal and professional implication of=20 resilience to develop strategies for performance and=20 wellbeing.<o:p></o:p></font></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -21.3pt; mso-list: l1 level1 lfo2"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: EN-US; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore"><font size=3D3>=95</font><span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'><font=20 size=3D3>Condition your mindset to never give up and developing=20 resilience<o:p></o:p></font></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -21.3pt; mso-list: l1 level1 lfo2"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: EN-US; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore"><font size=3D3>=95</font><span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'><font=20 size=3D3>Prioritise mental wellbeing, manage emotions and role model = behaviour to=20 foster wellness.<o:p></o:p></font></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -21.3pt; mso-list: l1 level1 lfo2"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: EN-US; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore"><font size=3D3>=95</font><span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'><font=20 size=3D3>Build habits which cultivate positivity and discover meaning in=20 adversity.<o:p></o:p></font></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -21.3pt; mso-list: l1 level1 lfo2"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: EN-US; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore"><font size=3D3>=95</font><span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'><font=20 size=3D3>Recognise and celebrate growth, and commit to continuous = improvement to=20 motivate self, team members and increase=20 engagement.<o:p></o:p></font></span></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font=20 size=3D3><b><u><span style=3D'FONT-FAMILY: "Times New Roman",serif'>WHO = SHOULD=20 ATTEND</span></u></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>The=20 programme aims to develop staff at all levels - to develop their skills = to=20 adapt, lead with courage and conviction through challenging=20 situations.</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font=20 size=3D3><b><u><span style=3D'FONT-FAMILY: "Times New = Roman",serif'>Learning Methods=20 Used</span></u></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -18.55pt; mso-list: l4 level1 lfo3"><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore">=95<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><font size=3D3><span lang=3DEN-GB=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-GB'>This=20 workshop is highly interactive and participative allowing participants to=20 internalize the concepts and knowledge learnt. </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -18.55pt; mso-list: l4 level1 lfo3"><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore">=95<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><font size=3D3><span lang=3DEN-GB=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-GB'>Real life=20 problems in the office/factory will be dealt with for = relevance.</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 21.3pt; TEXT-INDENT: = -18.55pt; mso-list: l4 level1 lfo3"><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = mso-fareast-font-family: "Times New Roman"'><span=20 style=3D"mso-list: Ignore">=95<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><font size=3D3><span lang=3DEN-GB=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-GB'>There is=20 a mixture of lectures, skill practices, discussions, thinking dynamics,=20 simulations, reflective sessions, therapeutic inductions, and NLP mind=20 programming exercises to integrate learning.</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 lang=3DEN-GB=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-GB'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"MARGIN: 0cm"><b><span lang=3DEN-US=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; COLOR: = blue; mso-ansi-language: EN-US'>OUTLINE=20 OF WORKSHOP</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D"MARGIN: 0cm"><b><span lang=3DEN-US=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; COLOR: = blue; mso-ansi-language: EN-US'> </span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></p> <div align=3Dcenter> <table class=3DMsoNormalTable=20 style=3D"BORDER-COLLAPSE: collapse; mso-yfti-tbllook: 1184; = mso-padding-alt: 0cm 0cm 0cm 0cm"=20 cellSpacing=3D0 cellPadding=3D0 border=3D0> =20 <tr style=3D"mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: = yes"> <td=20 style=3D"BORDER-TOP: windowtext 1pt solid; BORDER-RIGHT: windowtext = 1pt solid; WIDTH: 545.45pt; BORDER-BOTTOM: windowtext 1pt solid; = PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; PADDING-LEFT: 5.4pt; BORDER-LEFT: = windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: = transparent"=20 vAlign=3Dtop width=3D727> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: = 150%"><b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: red; = mso-ansi-language: EN-US'>DAY=20 1</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: 150%"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: = 150%"><b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>MODULE=20 1: Power of Feelings of Emotions and developing Mental = Toughness.=20 </span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Symbol; LINE-HEIGHT: 150%; = mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Is=20 it an asset or liability in AQ?</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Symbol; LINE-HEIGHT: 150%; = mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Discovering=20 the secret language of feelings and mental toughness</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Symbol; LINE-HEIGHT: 150%; = mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Activity:=20 </span></b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>AQ=20 Self assessment to understand individual ability to handle=20 adversities</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: 150%"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: = 150%"><b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>MODULE=20 2: Define Adversity Intelligence (AQ)</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>AQ=20 is not=85<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>AQ=20 , EQ and IQ Fusion<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>AQ=20 and Leadership<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Distinctions=20 between AQ, EQ and IQ and your power of choice.<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>AQ=20 Behaviours.<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Why=20 AQ matters in organizational leadership<o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: 150%"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: = 150%"><b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>MODULE=20 3: Patterns of Behaviour</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Understand=20 how our behaviours are driven by our personality=20 type<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Acknowledging=20 frequently recurring behaviors happening at the workplace and how = to=20 overcome it<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Brainstorm=20 Activity:</span></b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>=20 How to deal better with each personality type<o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: 150%"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: = 150%"><b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>MODULE=20 4: Define Mental Toughness</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Learn=20 9 Key Steps and Strategies<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Discover=20 9 Key Strategies to develop Resilience and Mental=20 Toughness<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Understanding=20 the basic building blocks of adversity = intelligence<o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: 150%"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: 150%"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> <b>MODULE=20 5: Evaluating Consequences</b></span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; mso-ansi-language: EN-US; = mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Evaluating=20 the negative and positive impact of your choices to adapt to the = working=20 environment and developing a strong adversity intelligent building=20 blocks</span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: 150%"><span=20 lang=3DEN-US style=3D"mso-ansi-language: EN-US"><o:p><font=20 face=3DArial> </font></o:p></span></p></td> <td=20 style=3D"BORDER-TOP: windowtext 1pt solid; BORDER-RIGHT: windowtext = 1pt solid; WIDTH: 556.45pt; BORDER-BOTTOM: windowtext 1pt solid; = PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; PADDING-LEFT: 5.4pt; BORDER-LEFT: = #f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20 vAlign=3Dtop width=3D742> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: = 150%"><b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: red; = mso-ansi-language: EN-US'>DAY=20 2 </span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: 150%"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: = 150%"><b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>MODULE=20 6: Navigating Emotions & EQ</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Learning=20 to assess, harness and transform emotions as a strategic resource = for=20 AQ<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Activity:</span></b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>=20 Embedding Anchors for emotional control<o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: 150%"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: = 150%"><b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>MODULE=20 7: Instilling Mindset Change</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Exercising=20 Optimism: Reframing<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Switching=20 to a proactive perspective of hope and possibility in AQ. = Exercising=20 optimism and positive mindset at the workplace<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Activity:</span></b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>=20 Instilling mindset change at the workplace<o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: 150%"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: 150%"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> <b>MODULE=20 8: Resilience is Key</b></span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Recognizing=20 and appropriately responding to workplace adversity and developing=20 resilience in the face of challenges<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Activity:</span></b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>=20 SWISH pattern for programming resilience<o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: 150%"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: = 150%"><b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>MODULE=20 9: Stress Management Techniques</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Conscious=20 and Subconscious stressors<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Learn=20 6 stress management techniques to manage workplace challenges and=20 difficulties<o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: 150%"><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; LINE-HEIGHT: = 150%"><b><span=20 lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>MODULE=20 10: Wrapping Up</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 150%'><o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Words=20 from the Wise<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Lessons=20 Learnt<o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 29.45pt; = LINE-HEIGHT: 150%; TEXT-INDENT: -18pt; mso-list: l3 level1 lfo4"><span=20 lang=3DEN-US=20 style=3D"FONT-FAMILY: Symbol; COLOR: black; mso-ansi-language: = EN-US; mso-fareast-font-family: Symbol; mso-bidi-font-family: = Symbol"><span=20 style=3D"mso-list: Ignore">-<span=20 style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>Completion=20 of Action Plans and Evaluations<o:p></o:p></span></p> <p class=3DMsoNormal style=3D"MARGIN: 0cm 0cm 6pt; LINE-HEIGHT: = 115%"><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Calibri",sans-serif; COLOR: = black; LINE-HEIGHT: 115%'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 115%'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: 115%"><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 115%'><o:p></o:p></span></p></td></tr></table></div> <p class=3DMsoNormal style=3D"MARGIN: 0cm"><font size=3D3><b><span = lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: blue; = mso-ansi-language: EN-US'> </span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3Dgmail-msonospacing0=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; background-size: initial; = background-origin: initial; background-clip: initial"><font=20 size=3D3><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> </span></b><span=20 style=3D'FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3Dgmail-msonospacing0=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm; background-size: initial; = background-origin: initial; background-clip: initial"><font=20 size=3D3><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>ABOUT=20 THE FACILITATOR </span></b><span=20 style=3D'FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><b><span=20 style=3D'FONT-SIZE: 16pt; FONT-FAMILY: "Times New = Roman",serif'> </span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><b><span=20 style=3D'FONT-SIZE: 18pt; FONT-FAMILY: "Times New = Roman",serif'>Daniel</span></b><span=20 style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 1cm; TEXT-INDENT: -18pt; = mso-list: l0 level1 lfo5"><span=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Wingdings; mso-fareast-font-family: = Wingdings; mso-bidi-font-family: Wingdings"><span=20 style=3D"mso-list: Ignore">=FC<span style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><font size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>Certified Professional = Trainer,=20 MIM</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 1cm; TEXT-INDENT: -18pt; = mso-list: l0 level1 lfo5"><span=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Wingdings; mso-fareast-font-family: = Wingdings; mso-bidi-font-family: Wingdings"><span=20 style=3D"mso-list: Ignore">=FC<span style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><font size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>MBA (General) University of = Hull,=20 UK</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 1cm; TEXT-INDENT: -18pt; = mso-list: l0 level1 lfo5"><span=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Wingdings; mso-fareast-font-family: = Wingdings; mso-bidi-font-family: Wingdings"><span=20 style=3D"mso-list: Ignore">=FC<span style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><font size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>Council of Engineering = Institutions=20 (UK) Part I & II</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 1cm; TEXT-INDENT: -18pt; = mso-list: l0 level1 lfo5"><span=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Wingdings; mso-fareast-font-family: = Wingdings; mso-bidi-font-family: Wingdings"><span=20 style=3D"mso-list: Ignore">=FC<span style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><font size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>Associate Member of = Institute of=20 Electrical Engineers, UK</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 1cm; TEXT-INDENT: -18pt; = mso-list: l0 level1 lfo5"><span=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Wingdings; mso-fareast-font-family: = Wingdings; mso-bidi-font-family: Wingdings"><span=20 style=3D"mso-list: Ignore">=FC<span style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><font size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>ISO Standardization = Internal=20 Auditor</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 1cm; TEXT-INDENT: -18pt; = mso-list: l0 level1 lfo5"><span=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Wingdings; mso-fareast-font-family: = Wingdings; mso-bidi-font-family: Wingdings"><span=20 style=3D"mso-list: Ignore">=FC<span style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><font size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>NLP Master Trainer = Certification,=20 NFNLP US</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 1cm; TEXT-INDENT: -18pt; = mso-list: l0 level1 lfo5"><span=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Wingdings; mso-fareast-font-family: = Wingdings; mso-bidi-font-family: Wingdings"><span=20 style=3D"mso-list: Ignore">=FC<span style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><font size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>Certified Master = Conversational=20 Hypnotherapist, IAPCH US</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 1cm; TEXT-INDENT: -18pt; = mso-list: l0 level1 lfo5"><span=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Wingdings; mso-fareast-font-family: = Wingdings; mso-bidi-font-family: Wingdings"><span=20 style=3D"mso-list: Ignore">=FC<span style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><font size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>Certified Specialist in=20 Neuro-Hypnotic Repatterning, SNLP US</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoListParagraph=20 style=3D"TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0cm 1cm; TEXT-INDENT: -18pt; = mso-list: l0 level1 lfo5"><span=20 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Wingdings; mso-fareast-font-family: = Wingdings; mso-bidi-font-family: Wingdings"><span=20 style=3D"mso-list: Ignore">=FC<span style=3D'FONT: 7pt "Times New = Roman"'> =20 </span></span></span><font size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>Diploma in International = Sound=20 Therapy, IAST Alicante, Spain</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>Daniel has more than 30 = years=20 experience in the corporate world, out of which 20 years has been spent = on=20 coaching and training: teaching Sales & Negotiation Skills, Management = &=20 Leadership skills - training Companies and individuals on Coaching &=20 Mentoring Skills, Communication Skills, Neuro-Linguistic Programming (NLP) = and=20 Project Management skills. And in the process, continually coaching and=20 motivating all his students, staffs and associates to learn, grow and = expand=20 their personal paradigms and horizons.</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>He also has extensive = sales=20 management, marketing and sales experience; from selling single course = programs=20 to education franchise businesses; as well as single pieces of equipment=20 right-up to multi million US dollar projects for more than 15 years. In = his last=20 major corporate appointment as Assistant General Manager of GEC (UK), = Mahkota=20 Technologies, where he was fully in-charge of both local and regional = sales for=20 his Division, he successfully managed over 15 different products and = systems,=20 with an annual turnover of RM60 million, for both the domestic and = regional=20 markets.</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>He is an engineer by = profession and=20 has completed his professional engineering degree, the Council of = Engineering=20 Institutions, UK., Part I & II within 2 years, one year short of the = normal=20 period of 3 years. As such he was awarded: Excellent Performance Award in = the=20 Professional degree. Positions held in the various multi-national = corporate=20 companies include from a young installation/service engineer to = department=20 manager & general manager of a leading MNC. Currently, he is a = Certified=20 Professional Trainer with the Malaysian Institute of Management (MIM) and=20 Cambridge ICT. He is also a Certified Master NLP Trainer of the National=20 Federation of Neuro-Linguistic Psychology, USA.</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>He also specializes in = Effective=20 Communication & Project Management skills, Management & = Leadership=20 Skills, Sales training applying Neuro-linguistic Programming and = Subconscious=20 Learning in order to accelerate adult learning. His other specialties = include=20 Functional & Instructional English for the Workplace, Effective = English for=20 Front-liners, Writing Skills, Presentation skills and Engaging Dialogue.=20 </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font = size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'>Daniel recognizes the = great=20 potential within each individual participant and he believes in making a=20 difference in their learning through his personalised, demonstrative, = practical=20 and dynamic approach to make training an enjoyable and valuable = experience. His=20 passion for training stems from his innate desire to empower all those=20 individuals who are keen to seek knowledge, wisdom and self improvement; = so that=20 they can be the person they need to be to have what they = want.</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: justify; MARGIN: 0cm"><font=20 size=3D3><b><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'> </span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: center; MARGIN: 0cm 0cm 6pt; LINE-HEIGHT: 115%"=20 align=3Dcenter><b><span lang=3DEN-US=20 style=3D'FONT-SIZE: 20pt; FONT-FAMILY: "Times New Roman",serif; COLOR: = blue; LINE-HEIGHT: 115%; mso-ansi-language: EN-US'>(SBL=20 Khas / HRD Corp Claimable Course)</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 115%'><o:p></o:p></span></p> <div align=3Dcenter> <table class=3DMsoNormalTable=20 style=3D"WIDTH: 485.8pt; BORDER-COLLAPSE: collapse; mso-yfti-tbllook: = 1184; mso-padding-alt: 0cm 0cm 0cm 0cm"=20 cellSpacing=3D0 cellPadding=3D0 width=3D648 border=3D0> =20 <tr style=3D"HEIGHT: 17.1pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes"> <td=20 style=3D"BORDER-TOP: #a6a6a6 1pt solid; HEIGHT: 17.1pt; BORDER-RIGHT: = #a6a6a6 1pt solid; WIDTH: 485.8pt; BACKGROUND: #ceddea; BORDER-BOTTOM: = #a6a6a6 1pt solid; PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; = PADDING-LEFT: 2.9pt; BORDER-LEFT: #a6a6a6 1pt solid; PADDING-RIGHT: = 2.9pt"=20 width=3D648 colSpan=3D2> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: center; MARGIN: 0cm; LINE-HEIGHT: 115%"=20 align=3Dcenter><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>TRAINING=20 FEE</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 115%'><o:p></o:p></span></p></td></tr> <tr style=3D"HEIGHT: 26.4pt; mso-yfti-irow: 1"> <td=20 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.4pt; BORDER-RIGHT: #bebebe = 1pt solid; WIDTH: 245.9pt; BORDER-BOTTOM: #a6a6a6 1pt solid; = PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; = BORDER-LEFT: #a6a6a6 1pt solid; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: = transparent"=20 width=3D328> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: center; MARGIN: 0cm; LINE-HEIGHT: 115%"=20 align=3Dcenter><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>2=20 days Face-to-Face Public Program</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 115%'><o:p></o:p></span></p></td> <td=20 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.4pt; BORDER-RIGHT: #a6a6a6 = 1pt solid; WIDTH: 239.9pt; BORDER-BOTTOM: #a6a6a6 1pt solid; = PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; = BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: = transparent"=20 width=3D320> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: center; MARGIN: 0cm; LINE-HEIGHT: 115%"=20 align=3Dcenter><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'>RM=20 2,407.00/pax</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 115%'><o:p></o:p></span></p> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: center; MARGIN: 0cm; LINE-HEIGHT: 115%"=20 align=3Dcenter><b><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: red; = mso-ansi-language: EN-US'>(excluded=20 8% SST)</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 115%'><o:p></o:p></span></p></td></tr> <tr style=3D"HEIGHT: 30.55pt; mso-yfti-irow: 2; mso-yfti-lastrow: yes"> <td=20 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 30.55pt; BORDER-RIGHT: #a6a6a6 = 1pt solid; WIDTH: 485.8pt; BORDER-BOTTOM: #a6a6a6 1pt solid; = PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; = BORDER-LEFT: #a6a6a6 1pt solid; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: = transparent"=20 width=3D648 colSpan=3D2> <p class=3DMsoNormal=20 style=3D"TEXT-ALIGN: center; MARGIN: 0cm; LINE-HEIGHT: 110%"=20 align=3Dcenter><b><span lang=3DEN-US=20 style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Times New Roman",serif; = COLOR: #c00000; LINE-HEIGHT: 110%; mso-ansi-language: EN-US'>Group=20 Registration: </span></b><span lang=3DEN-US=20 style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Times New Roman",serif; = COLOR: black; LINE-HEIGHT: 110%; mso-ansi-language: EN-US'>Register=20 3 participants from the same organization, the 4th participant is = FREE.=20 <br>(Buy 3 Get 1 Free) if </span><b><span lang=3DEN-US=20 style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Times New Roman",serif; = COLOR: red; LINE-HEIGHT: 110%; mso-ansi-language: EN-US'>Register=20 before 26 Nov 2025.</span></b><span lang=3DEN-US=20 style=3D'FONT-SIZE: 11pt; FONT-FAMILY: "Times New Roman",serif; = COLOR: black; LINE-HEIGHT: 110%; mso-ansi-language: EN-US'>=20 Please act fast to grab your favourite training = program!</span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = LINE-HEIGHT: 110%'><o:p></o:p></span></p></td></tr></table></div> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: = #7030a1'></span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font> </p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><b><i><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>We hope=20 you find it informative and interesting and we look forward to seeing you=20 soon.</span></i></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>Please=20 act fast to grab your favorite training program! <b>Please</b> <b>call = 012-588=20 2263</b></span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>or email=20 to <b><u><span=20 style=3D"COLOR: = blue"><a>james-otc@outlook.com</a></span></u></b></span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"MARGIN: 0cm"><font size=3D3><span = lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: black; = mso-ansi-language: EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><b><span style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: = red'>Do=20 forward this email to all your friends and colleagues who might be = interested to=20 attend these programs</span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><b><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: = red'> </span></b><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: #c00000; = mso-ansi-language: EN-US'>If=20 you would like to unsubscribe from our email list at any time, please = simply=20 reply to the e-mail and type <b><u>Unsubscribe</u></b> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: #c00000; = mso-ansi-language: EN-US'>in=20 the subject area. We will remove your name from the list and you will not=20 receive any additional e-mail</span><span lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>.<span=20 style=3D"COLOR: #c00000"> </span></span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><span style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: = #c00000'>If=20 you=92ve already unsubscribed but you are still receiving emails, kindly = check=20 with your IT technician whether another email address </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><font=20 size=3D3><span style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: = #c00000'>is=20 linked to yours.We apologize for any inconvenience caused and appreciate = your=20 understanding.</span><span=20 style=3D'FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm"=20 align=3Dcenter><o:p><font size=3D3 face=3DArial> </font></o:p></p> <p class=3DMsoNormal style=3D"MARGIN: 0cm"><a name=3D_Hlk150119406><span = lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'><font=20 size=3D3>Thanks </font></span></a><span=20 style=3D"mso-bookmark: _Hlk150119406"></span><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D"MARGIN: 0cm"><a name=3D_Hlk136959115><span = lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'><font=20 size=3D3>Regards</font></span></a><span=20 style=3D"mso-bookmark: _Hlk136959115"></span><span=20 style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p></span></p> <p class=3DMsoNormal style=3D"MARGIN: 0cm"><font size=3D3><span = lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>James</span><span=20 style=3D'FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"MARGIN: 0cm"><font size=3D3><span = lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>OTC=20 Training Centre Sdn Bhd<br></span><span lang=3DEN-GB=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-GB'>Mobile=20 No. : 012-5882263</span><span=20 style=3D'FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"MARGIN: 0cm"><font size=3D3><span = lang=3DEN-US=20 style=3D'FONT-FAMILY: "Times New Roman",serif; mso-ansi-language: = EN-US'>Email=20 address: </span><span style=3D'FONT-FAMILY: "Times New = Roman",serif'><a><span=20 lang=3DEN-US=20 style=3D"COLOR: #339999; mso-ansi-language: = EN-US">james-otc@outlook.com</span></a><o:p></o:p></span></font></p> <p class=3DMsoNormal style=3D"TEXT-ALIGN: center; MARGIN: 0cm" = align=3Dcenter><span=20 lang=3DEN-US=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; = mso-ansi-language: EN-US'> </span><span=20 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New = Roman",serif'><o:p></o:p></span></p> <p></p> </body> </html> --369fe4cecd89890734d4bd1100173394--