JezK

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Organization: allotc@otcmsdnbhd.com.my
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From: "allotc@otcmsdnbhd.com.my" <allotc@otcmsdnbhd.com.my>
To: "HI SIR/MADAM," <allotc@otcmsdnbhd.com.my>
Subject: =?windows-1252?Q?EQ_AND_COMMUNICATION_SKILL_USING_NLP_FOR_MANAGERS_&_LEADERS_(5,6_Feb_2026)?=
Date: Fri, 5 Dec 2025 23:42:35 +0800
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=A0

Pleasecall 012-588 2263

=A0email tojames-otc@outlook.com

=A0

FACE TO FACE PUBLIC PROGRAM

EQ AND COMMUNICATION SKILL USING NLP=20

FOR MANAGERS & LEADERS

Venue : Wyndham Grand Bangsar Kuala Lumpur Hotel=A0 =A0=A0=A0 =
=A0=A0=A0(SBL Khas / HRD Corp=20
Claimable Course)

Date : 5 Feb=A02026 (Mon) |=A0 9am =96 =
5pm=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 =A0=A0=A0=A0=A0=A0=A0By =
Daniel

6 Feb =A02026 (Tue)=A0 |=A0 9am =96 5pm=A0=A0=A0=A0=A0 =
=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0.=A0=A0=A0=A0 =A0=A0=A0=2E

=A0

INTRODUCTION:

This program is designed to offer awareness and skills to the =
participants=20
on the importance of using EQ in communications. The benefits of having =
the=20
knowledge of how to implement EQ will give the participants a required =
skill=20
set in this Experience Economy.=20

=A0

Being able to communicate effectively is an important asset. It can =
create=20
superb rapport with colleagues and customers alike, increase sales, =
improve=20
teamwork productivity and help you achieve and contribute towards your =
success=20
and progression as well as theirs. And learning how to improve our =
Emotional=20
Intelligence (EI) enhances our understanding of ourselves and our =
abilities=20
to manage relationships and deal with people better So, why would not you =
want=20
to be a better communicator?=20

=A0

This highly interesting workshop incorporates tools and ideas used in =
Neuro-Linguistic=20
Programming (NLP) that makes a real difference by enhancing and =
developing=20
your EQ & communication skills to achieve significant results. By =
understanding=20
how to use all your senses, using different styles and levels of language =
patterns=20
and re-writing your thinking process you can achieve the things you want =
to=20
at the workplace=2E

=A0

WHY EXCELLENT COMMUNICTION WITH NLP? :

If you need to communicate successfully and influence others then this is =
the=20
programme for you=2E

-=A0=A0=A0=A0=A0=A0=A0 Inculcate Better understanding-of NLP communication =
model and process

-=A0=A0=A0=A0=A0=A0=A0 Develop Empathy-heighten your listening skills

-=A0=A0=A0=A0=A0=A0=A0 Be more persuasive-learn the essential skills to =
influence and inspire=2E

-=A0=A0=A0=A0=A0=A0=A0 Improve confidence-with the skills to communicate =
effectively, your=20
self esteem and self worth will be elevated to new levels

-=A0=A0=A0=A0=A0=A0=A0 Work better with others-develop the flair to =
interact well with others

-=A0=A0=A0=A0=A0=A0=A0 Know yourself and others better-having a greater =
understanding of=20
yourself and those around you will make you a more flexible communicator

-=A0=A0=A0=A0=A0=A0=A0 Learn to manage-selfs and interpret others =
non-verbal communication

-=A0=A0=A0=A0=A0=A0=A0 Motivate yourself and others-enhance yours and =
others performance

-=A0=A0=A0=A0=A0=A0=A0 Enhance relationships-managing our own emotions and =
that of others

-=A0=A0=A0=A0=A0=A0=A0 Able to manage and overcome-interpersonal =
communication conflict

-=A0=A0=A0=A0=A0=A0=A0 Become an excellent communicator-communicate with =
integrity and clarity

=A0

WHO SHOULD ATTEND:

Anyone who needs to communicate effectively in order to improve work =
performance=20
and productivity, including:

-=A0=A0=A0=A0=A0=A0=A0 Sales & Marketing personnel

-=A0=A0=A0=A0=A0=A0=A0 Customer services

-=A0=A0=A0=A0=A0=A0=A0 Engineering Designers

-=A0=A0=A0=A0=A0=A0=A0 Technical personnel

-=A0=A0=A0=A0=A0=A0=A0 Project managers

-=A0=A0=A0=A0=A0=A0=A0 Managers/Team Leaders

=A0

WHAT WILL YOU LEARN:

Not only will you learn a new skill but you will experience actual mind =
programming=20
to assist YOU in immediately applying and adopting a dynamic scientific =
approach=20
to communicate effectively=2E

=A0

LEARNING METHODS USED:

In this fun-filled highly engaging experiential training, the training =
facilitator=20
adopts a coaching and facilitative approach. It is very important to =
engage=20
the participants in reviewing their own outcomes=2E

=A0

The fun-filled activities are designed to illustrate key issues that the =
participants=20
are facing in communicating by using EQ & NLP tools to create =
illustrations,=20
demonstrations and activities such as role plays, Mind development =
exercises,=20
group discussions

=A0

OUTLINE OF WORKSHOP

Module 1: Introduction=20

-=A0=A0=A0 Understand how different methods of communication affect your =
work=20

-=A0=A0=A0 Recognise good and bad communication=20

-=A0=A0=A0 Understanding Individual Emotional Orientations and Needs

=A0

Module 2: The brain=20

-=A0=A0=A0 How to use the left and right side of your brain to achieve its =
full potential=20

-=A0=A0=A0 Self Assessment of our preferred thinking approaches in =
communication

-=A0=A0=A0 Change the way you think by re-wiring your brain, breaking =
habits and=20
thinking more positively=20

-=A0=A0=A0 Learn how the unconscious mind affects our thinking, actions =
and habits

=A0

Module 3: Emotional Intelligence

-=A0=A0=A0 What is EQ & EI?

-=A0=A0=A0 The Difference between EQ and IQ

-=A0=A0=A0 Understanding \Why EQ is important

-=A0=A0=A0 EQ Self Assessment of Personality Types

-=A0=A0=A0 How to deal effectively with each Personality Type

=A0

Module 4: Influential Factors on EQ

-=A0=A0=A0 Personality Traits & EQ

-=A0=A0=A0 Recognition of your Behaviours and Impulses

-=A0=A0=A0 Understanding Situational Non-Verbal Behaviours

-=A0=A0=A0 Perception =96 Interpreting Body Language

-=A0=A0=A0 Fear Factors

=A0=A0=A0=A0

Module 5: Excellent Communication=20

-=A0=A0=A0 Learn all about human interaction and how to communicate well=20

-=A0=A0=A0 Discover how to make messages clearer, more effective and =
persuasive=20

-=A0=A0=A0 Answer questions like: What does communication help to do? How =
do beliefs=20
and values effect communication?=20

-=A0=A0=A0 Backtracking to understand others 3-levels deeper

-=A0=A0=A0 Emphatic listening & deep communication

-=A0=A0=A0 Emotional Excellence for relationship building

=A0

Module 6: Advance Language Patterns

-=A0=A0=A0 What words to use to encourage better communication, how to use =
body language=20
to build rapport=20

-=A0=A0=A0 Advance language patterns that access the sub-consciousness to =
influence=20
others easily=2E

-=A0=A0=A0 Pacing and priority conflicts in teams

-=A0=A0=A0 Meta Modeling-the ultimate persuasive tool

=A0

Module 7: Action planning=20

-=A0=A0=A0 Develop an action plan to take your new skills forward=20

-=A0=A0=A0 Action plan to implement Emotional Excellence for relationship =
development

=A0

** Certificate of attendance will be awarded for those who completed the =
course

=A0

ABOUT THE FACILITATOR=20

=A0

Daniel=20

-=A0=A0=A0 Certified Professional Trainer, MIM

-=A0=A0=A0 MBA (General) University of Hull, UK

-=A0=A0=A0 Council of Engineering Institutions (UK) Part I & II

-=A0=A0=A0 Associate Member of Institute of Electrical Engineers, UK

-=A0=A0=A0 ISO Standardization Internal Auditor

-=A0=A0=A0 NLP Master Trainer Certification, NFNLP US

-=A0=A0=A0 Certified Master Conversational Hypnotherapist, IAPCH US

-=A0=A0=A0 Certified Specialist in Neuro-Hypnotic Repatterning, SNLP US

-=A0=A0=A0 Diploma in International Sound Therapy, IAST Alicante, Spain

=A0

Daniel has more than 30 years experience in the corporate world, out of =
which=20
20 years has been spent on coaching and training: teaching Sales & =
Negotiation=20
Skills, Management & Leadership skills - training Companies and =
individuals=20
on Coaching & Mentoring Skills, Communication Skills, Neuro-Linguistic =
Programming=20
(NLP) and Project Management skills. And in the process, continually =
coaching=20
and motivating all his students, staffs and associates to learn, grow and =
expand=20
their personal paradigms and horizons=2E

=A0

He also has extensive sales management, marketing and sales experience; =
from=20
selling single course programs to education franchise businesses; as well =
as=20
single pieces of equipment right-up to multi-million US dollar projects =
for=20
more than 15 years. In his last major corporate appointment as Assistant =
General=20
Manager of GEC (UK), Mahkota Technologies, where he was fully in-charge =
of=20
both local and regional sales for his Division, he successfully managed =
over=20
15 different products and systems, with an annual turnover of RM60 =
million,=20
for both the domestic and regional markets=2E

=A0

He is an engineer by profession and has completed his professional =
engineering=20
degree, the Council of Engineering Institutions, UK., Part I & II within =
2=20
years, one year short of the normal period of 3 years.=A0 As such he was =
awarded:=20
Excellent Performance Award in the Professional degree. Positions held in =
the=20
various multi-national corporate companies include from a young =
installation/service=20
engineer to department manager & general manager of a leading MNC. =
Currently,=20
he is a Certified Professional Trainer with the Malaysian Institute of =
Management=20
(MIM) and Cambridge ICT.=A0 He is also a Certified Master NLP Trainer of =
the=20
National Federation of Neuro-Linguistic Psychology, USA=2E

=A0

He also specializes in Effective Communication & Project Management =
skills,=20
Management & Leadership Skills, Sales training applying Neuro-linguistic =
Programming=20
and Subconscious Learning in order to accelerate adult learning. His =
other=20
specialties include Functional & Instructional English for the Workplace, =
Effective=20
English for Front-liners, Writing Skills, Presentation skills and =
Engaging=20
Dialogue=2E

=A0

Daniel recognizes the great potential within each individual participant =
and=20
he believes in making a difference in their learning through his =
personalised,=20
demonstrative, practical and dynamic approach to make training an =
enjoyable=20
and valuable experience.=A0 His passion for training stems from his innate =
desire=20
to empower all those individuals who are keen to seek knowledge, wisdom =
and=20
self improvement; so that they can be the person they need to be to have =
what=20
they want.=A0

=A0

(SBL Khas / HRD Corp Claimable Course)

TRAINING FEE

2 days Face-to-Face Public Program  =20

RM 2,407.00/pax

(excluded 8% SST)

Group Registration: Register 3 participants from the same organization, =
the=20
4th participant is FREE.=20
(Buy 3 Get 1 Free) if Register before 29 Jan 2026. Please act fast to =
grab=20
your favourite training program!

=A0

PLEASE FEEL FREE TO CONTACT ME IF YOU ARE LOOKING FOR THE FULL BROCHURE =
FILE

We hope you find it informative and interesting and we look forward to =
seeing=20
you soon=2E

Please act fast to grab your favorite training program! Pleasecall =
012-588=20
2263

or email to james-otc@outlook.com

=A0

Do forward this email to all your friends and colleagues who might be =
interested=20
to attend these programs

=A0

If you would like to unsubscribe from our email list at any time, please =
simply=20
reply to the e-mail and type Unsubscribe

in the subject area. We will remove your name from the list and you will =
not=20
receive any additional e-mail=2E

If you=92ve already unsubscribed but you are still receiving emails, =
kindly check=20
with your IT technician whether another email address=20

is linked to yours.We apologize for any inconvenience caused and =
appreciate=20
your understanding=2E

=A0

Thanks=A0

=A0

Regards

James

OTC Training Centre Sdn Bhd
Mobile No. : 012-5882263

Email address:=A0james-otc@outlook.com

=A0

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<body style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma, Tahoma">
<?xml:namespace prefix =3D "o" =
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"urn:schemas-microsoft-com:office:office" /><o:p>&nbsp;</o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>Please<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
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call 012-588 2263<span=20
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<span=20
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to <span=20
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lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; mso-ansi-language: =
EN-US">james-otc@outlook.com</a><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p>&nbsp;</o:p>
FACE=20
TO FACE PUBLIC PROGRAM<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
red'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 28pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
blue; mso-ansi-language: EN-US'>EQ=20
AND COMMUNICATION SKILL USING NLP <o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 28pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
blue; mso-ansi-language: EN-US'>FOR=20
MANAGERS &amp; LEADERS<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>Venue=20
: Wyndham Grand Bangsar Kuala Lumpur Hotel&nbsp; &nbsp;&nbsp;&nbsp;=20
&nbsp;&nbsp;&nbsp;(SBL=20
Khas / HRD Corp Claimable Course)<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>Date=20
: 5 Feb &nbsp;2026 (Mon) |&nbsp; 9am =
=96=20
5pm<span=20
style=3D"COLOR: =
#0d0d0d">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;=20
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;By =
Daniel<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<a=20
name=3D_Hlk92710438>6=20
Feb &nbsp;</a>2026=20
(Tue)&nbsp; |&nbsp; 9am =96 5pm&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <span=20
style=3D"COLOR: =
#0d0d0d">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;<span=20
style=3D"COLOR: white">.<span=20
style=3D"COLOR: #0d0d0d">&nbsp;&nbsp;&nbsp;&nbsp; =
&nbsp;&nbsp;&nbsp;<span=20
style=3D"COLOR: white">.<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p>&nbsp;</o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>INTRODUCTION:<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
This=20
program is designed to offer awareness and skills to the participants on =
the=20
importance of using EQ in communications. The benefits of having the =
knowledge=20
of how to implement EQ will give the participants a required skill set in =
this=20
Experience Economy. <span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
&nbsp;<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
Being=20
able to communicate effectively is an important asset. It can create =
superb=20
rapport with colleagues and customers alike, increase sales, improve =
teamwork=20
productivity and help you achieve and contribute towards your success and=20
progression as well as theirs. And learning how to improve our Emotional=20
Intelligence (EI) enhances our understanding of ourselves and our =
abilities to=20
manage relationships and deal with people better So, why would not you =
want to=20
be a better communicator? <span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
&nbsp;<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
This=20
highly interesting workshop incorporates tools and ideas used in=20
Neuro-Linguistic Programming (NLP) that makes a real difference by =
enhancing and=20
developing your EQ &amp; communication skills to achieve significant =
results. By=20
understanding how to use all your senses, using different styles and =
levels of=20
language patterns and re-writing your thinking process you can achieve =
the=20
things you want to at the workplace.<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
&nbsp;<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>WHY=20
EXCELLENT COMMUNICTION WITH NLP? :<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
If=20
you need to communicate successfully and influence others then this is =
the=20
programme for you.<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Inculcate=20
Better understanding-of NLP communication model and process<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Develop=20
Empathy-heighten your listening skills<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Be=20
more persuasive-learn the essential skills to influence and =
inspire.<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Improve=20
confidence-with the skills to communicate effectively, your self esteem =
and self=20
worth will be elevated to new levels<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Work=20
better with others-develop the flair to interact well with =
others<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Know=20
yourself and others better-having a greater understanding of yourself and =
those=20
around you will make you a more flexible communicator<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Learn=20
to manage-selfs and interpret others non-verbal communication<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Motivate=20
yourself and others-enhance yours and others performance<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Enhance=20
relationships-managing our own emotions and that of others<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Able=20
to manage and overcome-interpersonal communication conflict<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Become=20
an excellent communicator-communicate with integrity and =
clarity<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
&nbsp;<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>WHO=20
SHOULD ATTEND:<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
Anyone=20
who needs to communicate effectively in order to improve work performance =
and=20
productivity, including:<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Sales=20
&amp; Marketing personnel<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Customer=20
services<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Engineering=20
Designers<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Technical=20
personnel<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Project=20
managers<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-ansi-language: EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d; mso-ansi-language: =
EN-US'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Managers/Team=20
Leaders<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p>&nbsp;</o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>WHAT=20
WILL YOU LEARN:<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
Not=20
only will you learn a new skill but you will experience actual mind =
programming=20
to assist YOU in immediately applying and adopting a dynamic scientific =
approach=20
to communicate effectively.<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p>&nbsp;</o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>LEARNING=20
METHODS USED:<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
In=20
this fun-filled highly engaging experiential training, the training =
facilitator=20
adopts a coaching and facilitative approach. It is very important to =
engage the=20
participants in reviewing their own outcomes.<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
&nbsp;<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
The=20
fun-filled activities are designed to illustrate key issues that the=20
participants are facing in communicating by using EQ &amp; NLP tools to =
create=20
illustrations, demonstrations and activities such as role plays, Mind=20
development exercises, group discussions<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p>&nbsp;</o:p>
OUTLINE=20
OF WORKSHOP<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<div align=3Dcenter>
<table class=3DMsoNormalTable=20
style=3D"WIDTH: 836.5pt; BORDER-COLLAPSE: collapse; mso-yfti-tbllook: =
1184; mso-padding-alt: 0cm 0cm 0cm 0cm"=20
cellSpacing=3D0 cellPadding=3D0 width=3D1115 border=3D0>
 =20
 <tr style=3D"mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: =
yes">
 <td=20
 style=3D"BORDER-TOP: windowtext 1pt solid; BORDER-RIGHT: windowtext =
1pt solid; WIDTH: 422.5pt; BORDER-BOTTOM: windowtext 1pt solid; =
PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: =
transparent"=20
 vAlign=3Dtop width=3D563>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-US'>Module=20
 1: Introduction <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Understand=20
 how different methods of communication affect your work =
<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Recognise=20
 good and bad communication <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Understanding=20
 Individual Emotional Orientations and Needs<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-US'>Module=20
 2: The brain <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 How=20
 to use the left and right side of your brain to achieve its full =
potential=20
 <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Self=20
 Assessment of our preferred thinking approaches in=20
 communication<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Change=20
 the way you think by re-wiring your brain, breaking habits and =
thinking=20
 more positively <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Learn=20
 how the unconscious mind affects our thinking, actions and=20
 habits<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-US'>Module=20
 3: Emotional Intelligence<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 What=20
 is EQ &amp; EI?<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 The=20
 Difference between EQ and IQ<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Understanding=20
 \Why EQ is important<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 EQ=20
 Self Assessment of Personality Types<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 How=20
 to deal effectively with each Personality=20
 Type<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-US'>Module=20
 4: Influential Factors on EQ<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Personality=20
 Traits &amp; EQ<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Recognition=20
 of your Behaviours and Impulses<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Understanding=20
 Situational Non-Verbal Behaviours<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Perception=20
 =96 Interpreting Body Language<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Fear=20
 Factors<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; mso-ansi-language: EN-US'>&nbsp;<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: windowtext 1pt solid; BORDER-RIGHT: windowtext =
1pt solid; WIDTH: 414pt; BORDER-BOTTOM: windowtext 1pt solid; =
PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
#f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 vAlign=3Dtop width=3D552>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-US'>Module=20
 5: Excellent Communication <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Learn=20
 all about human interaction and how to communicate well =
<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Discover=20
 how to make messages clearer, more effective and persuasive =
<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Answer=20
 questions like: What does communication help to do? How do beliefs =
and=20
 values effect communication? <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Backtracking=20
 to understand others 3-levels deeper<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Emphatic=20
 listening &amp; deep communication<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Emotional=20
 Excellence for relationship building<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-US'>Module=20
 6: Advance Language Patterns<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 What=20
 words to use to encourage better communication, how to use body =
language=20
 to build rapport <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Advance=20
 language patterns that access the sub-consciousness to influence =
others=20
 easily.<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Pacing=20
 and priority conflicts in teams<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Meta<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>=20
 Modeling-the ultimate persuasive tool<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%; mso-ansi-language: EN-US'>Module=20
 7: Action planning <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #0d0d0d; mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Develop=20
 an action plan to take your new skills forward <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 -<span=20
 lang=3DEN-US=20
 style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
 Action=20
 plan to implement Emotional Excellence=20
 for relationship development=20
 <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 &nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p></td></tr></table></div>
&nbsp;<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
**=20
Certificate of attendance will be awarded for those who completed the=20
course<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; mso-ansi-language: EN-US'>&nbsp;<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; mso-ansi-language: EN-US'>ABOUT=20
THE FACILITATOR <span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
Daniel=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Certified=20
Professional Trainer, MIM<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
MBA=20
(General) University of Hull, UK<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Council=20
of Engineering Institutions (UK) Part I &amp; II<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Associate=20
Member of Institute of Electrical Engineers, UK<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
ISO=20
Standardization Internal Auditor<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
NLP=20
Master Trainer Certification, NFNLP US<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Certified=20
Master Conversational Hypnotherapist, IAPCH US<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Certified=20
Specialist in Neuro-Hypnotic Repatterning, SNLP US<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-ansi-language: =
EN-US">-<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 7pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;&nbsp;&nbsp;=20
Diploma=20
in International Sound Therapy, IAST Alicante, Spain<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
&nbsp;<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
Daniel=20
has more than 30 years experience in the corporate world, out of which 20 =
years=20
has been spent on coaching and training: teaching Sales &amp; Negotiation=20
Skills, Management &amp; Leadership skills - training Companies and =
individuals=20
on Coaching &amp; Mentoring Skills, Communication Skills, =
Neuro-Linguistic=20
Programming (NLP) and Project Management skills. And in the process, =
continually=20
coaching and motivating all his students, staffs and associates to learn, =
grow=20
and expand their personal paradigms and horizons.<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
&nbsp;<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
He=20
also has extensive sales management, marketing and sales experience; from=20
selling single course programs to education franchise businesses; as well =
as=20
single pieces of equipment right-up to multi-million US dollar projects =
for more=20
than 15 years. In his last major corporate appointment as Assistant =
General=20
Manager of GEC (UK), Mahkota Technologies, where he was fully in-charge of =
both=20
local and regional sales for his Division, he successfully managed over =
15=20
different products and systems, with an annual turnover of RM60 million, =
for=20
both the domestic and regional markets.<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
&nbsp;<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
He=20
is an engineer by profession and has completed his professional =
engineering=20
degree, the Council of Engineering Institutions, UK., Part I &amp; II =
within 2=20
years, one year short of the normal period of 3 years.&nbsp; As such he =
was=20
awarded: Excellent Performance Award in the Professional degree. Positions =
held=20
in the various multi-national corporate companies include from a young=20
installation/service engineer to department manager &amp; general manager =
of a=20
leading MNC. Currently, he is a Certified Professional Trainer with the=20
Malaysian Institute of Management (MIM) and Cambridge ICT.&nbsp; He is =
also a=20
Certified Master NLP Trainer of the National Federation of =
Neuro-Linguistic=20
Psychology, USA.<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
&nbsp;<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
He=20
also specializes in Effective Communication &amp; Project Management =
skills,=20
Management &amp; Leadership Skills, Sales training applying =
Neuro-linguistic=20
Programming and Subconscious Learning in order to accelerate adult =
learning. His=20
other specialties include Functional &amp; Instructional English for the=20
Workplace, Effective English for Front-liners, Writing Skills, =
Presentation=20
skills and Engaging Dialogue.<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
&nbsp;<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
Daniel=20
recognizes the great potential within each individual participant and he=20
believes in making a difference in their learning through his =
personalised,=20
demonstrative, practical and dynamic approach to make training an =
enjoyable and=20
valuable experience.&nbsp; His passion for training stems from his innate =
desire=20
to empower all those individuals who are keen to seek knowledge, wisdom =
and self=20
improvement; so that they can be the person they need to be to have what =
they=20
want.&nbsp;<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
&nbsp;<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>=20
<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
(SBL=20
Khas / HRD Corp Claimable Course)<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
<div align=3Dcenter>
<table class=3DMsoNormalTable=20
style=3D"WIDTH: 485.8pt; BORDER-COLLAPSE: collapse; mso-yfti-tbllook: =
1184; mso-padding-alt: 0cm 0cm 0cm 0cm"=20
cellSpacing=3D0 cellPadding=3D0 width=3D648 border=3D0>
 =20
 <tr style=3D"HEIGHT: 17.1pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes">
 <td=20
 style=3D"BORDER-TOP: #a6a6a6 1pt solid; HEIGHT: 17.1pt; BORDER-RIGHT: =
#a6a6a6 1pt solid; WIDTH: 485.8pt; BACKGROUND: #ceddea; BORDER-BOTTOM: =
#a6a6a6 1pt solid; PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; =
PADDING-LEFT: 2.9pt; BORDER-LEFT: #a6a6a6 1pt solid; PADDING-RIGHT: =
2.9pt"=20
 width=3D648 colSpan=3D2>
 TRAINING=20
 FEE<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 26.4pt; mso-yfti-irow: 1">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.4pt; BORDER-RIGHT: #bebebe =
1pt solid; WIDTH: 245.9pt; BORDER-BOTTOM: #a6a6a6 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: #a6a6a6 1pt solid; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D328>
 2=20
 days Face-to-Face Public Program<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.4pt; BORDER-RIGHT: #a6a6a6 =
1pt solid; WIDTH: 239.9pt; BORDER-BOTTOM: #a6a6a6 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D320>
 RM=20
 2,407<span=20
 style=3D"COLOR: black">.00/pax<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 (excluded=20
 8% SST)<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 30.55pt; mso-yfti-irow: 2; mso-yfti-lastrow: yes">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 30.55pt; BORDER-RIGHT: #a6a6a6 =
1pt solid; WIDTH: 485.8pt; BORDER-BOTTOM: #a6a6a6 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: #a6a6a6 1pt solid; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D648 colSpan=3D2>
 Group=20
 Registration: Register=20
 3 participants from the same organization, the 4th participant is =
FREE.=20
 (Buy 3 Get 1 Free) if Register=20
 before=20
 29 Jan 2026.=20
 Please act fast to grab your favourite training =
program!<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 110%'><o:p></o:p></td></tr></table></div>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
mso-ansi-language: EN-US'>&nbsp;<a=20
name=3D_Hlk61620322></a><a name=3D_Hlk129099582></a><span=20
style=3D"mso-bookmark: _Hlk61620322"><span=20
style=3D"mso-bookmark: _Hlk61620322"><o:p></o:p>
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BACKGROUND: aqua; COLOR: black'>PLEASE=20
FEEL FREE TO CONTACT ME IF YOU ARE LOOKING FOR THE FULL BROCHURE=20
FILE<span=20
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We=20
hope you find it informative and interesting and we look forward to seeing =
you=20
soon.<span=20
style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
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012-588=20
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forward this email to all your friends and colleagues who might be =
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style=3D"mso-bookmark: _Hlk132667902"><span=20
class=3Dcontentpasted0><span=20
style=3D"BORDER-TOP: windowtext 1pt; BORDER-RIGHT: windowtext 1pt; =
BORDER-BOTTOM: windowtext 1pt; COLOR: black; PADDING-BOTTOM: 0cm; =
PADDING-TOP: 0cm; PADDING-LEFT: 0cm; BORDER-LEFT: windowtext 1pt; =
PADDING-RIGHT: 0cm; mso-border-alt: none windowtext =
0cm">James<span=20
style=3D"COLOR: black"><o:p></o:p>
<span=20
style=3D"mso-bookmark: _Hlk132667902"><span=20
style=3D"BORDER-TOP: windowtext 1pt; BORDER-RIGHT: windowtext 1pt; =
BORDER-BOTTOM: windowtext 1pt; COLOR: black; PADDING-BOTTOM: 0cm; =
PADDING-TOP: 0cm; PADDING-LEFT: 0cm; BORDER-LEFT: windowtext 1pt; =
PADDING-RIGHT: 0cm; mso-border-alt: none windowtext 0cm"><font=20
size=3D3 face=3DArial>OTC Training Centre Sdn =
Bhd<span=20
style=3D"BORDER-TOP: windowtext 1pt; BORDER-RIGHT: windowtext 1pt; =
BORDER-BOTTOM: windowtext 1pt; COLOR: black; PADDING-BOTTOM: 0cm; =
PADDING-TOP: 0cm; PADDING-LEFT: 0cm; BORDER-LEFT: windowtext 1pt; =
PADDING-RIGHT: 0cm; mso-border-alt: none windowtext =
0cm"> <span=20
style=3D"mso-bookmark: _Hlk132667902"><span=20
class=3Dcontentpasted0><span lang=3DEN-GB=20
style=3D"BORDER-TOP: windowtext 1pt; BORDER-RIGHT: windowtext 1pt; =
BORDER-BOTTOM: windowtext 1pt; COLOR: black; PADDING-BOTTOM: 0cm; =
PADDING-TOP: 0cm; PADDING-LEFT: 0cm; BORDER-LEFT: windowtext 1pt; =
PADDING-RIGHT: 0cm; mso-ansi-language: EN-GB; mso-border-alt: none =
windowtext 0cm">Mobile=20
No. : 012-5882263<span=20
style=3D"COLOR: black"><o:p></o:p>
<span=20
style=3D"mso-bookmark: _Hlk132667902"><span=20
style=3D"BORDER-TOP: windowtext 1pt; BORDER-RIGHT: windowtext 1pt; =
BORDER-BOTTOM: windowtext 1pt; COLOR: black; PADDING-BOTTOM: 0cm; =
PADDING-TOP: 0cm; PADDING-LEFT: 0cm; BORDER-LEFT: windowtext 1pt; =
PADDING-RIGHT: 0cm; mso-border-alt: none windowtext 0cm"><font=20
size=3D3 face=3DArial>Email =
address:&nbsp;<a><font=20
face=3DArial><span=20
style=3D"BORDER-TOP: windowtext 1pt; BORDER-RIGHT: windowtext 1pt; =
BORDER-BOTTOM: windowtext 1pt; PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; =
PADDING-LEFT: 0cm; BORDER-LEFT: windowtext 1pt; PADDING-RIGHT: 0cm; =
mso-border-alt: none windowtext =
0cm">james-otc@outlook.com<span=20
style=3D"mso-bookmark: _Hlk132667902"></a><span=20
style=3D"mso-bookmark: _Hlk132667902"><span=20
style=3D"COLOR: black"><o:p></o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<o:p>&nbsp;</o:p>
<span=20
lang=3DEN-US style=3D"mso-ansi-language: EN-US"><o:p>&nbsp;</o:p>

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