JezK

Edit File: 1784583821.M129634P1830378.mahakam.iixcp.rumahweb.net,S=96290,W=98431

Envelope-to: stie@arlindo.ac.id
Delivery-date: Tue, 21 Jul 2026 04:43:41 +0700
Organization: all@otcmsdnbhd.com.my
Message-ID: <4c8924260b94d00b42e49d7c003bf2eb@otcmsdnbhd.com.my>
From: "all@otcmsdnbhd.com.my" <all@otcmsdnbhd.com.my>
To: "HI SIR/MADAM," <all@otcmsdnbhd.com.my>
Subject: =?windows-1252?Q?LAST_CALL!!!NEGOTIATION_SKILLS:_THE_PSYCHOLOGY_OF_PERSUASION_&_NEGOTIATION_FOR_MANAGER_&_LEADERS_USING_NLP_(5-6_Aug_2026)?=
Date: Tue, 21 Jul 2026 05:40:09 +0800
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="3826170d3ab4da117a70da3e00131278"

--3826170d3ab4da117a70da3e00131278
Content-Type: text/plain;
	charset="windows-1252"
Content-Transfer-Encoding: quoted-printable

LAST CALL!!!

CLICK HERE TO DOWNLOAD THE FULL BROCHURE FILE!!!

Please=A0call 012-588 2263

=A0email to=A0james-otc@outlook.com

=A0

PUBLIC PROGRAM

NEGOTIATION SKILLS:=20

THE PSYCHOLOGY OF PERSUASION & NEGOTIATION=20

FOR MANAGER & LEADERS USING NLP

Venue : AC Hotel by Marriott Penang=A0=A0 =A0=A0=A0=A0 =A0=A0=A0

(SBL Khas / HRD Corp Claimable Course)

Date : =A0=A0=A05=A0Aug=A02026 (Wed) =A0| =A09am =96 5pm=A0=A0=A0=A0=A0=A0 =
=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0By Daniel

6 Aug 2026 (Thu) =A0| =A09am =96 5pm =
=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0.=A0=A0=
=A0=A0=A0=A0=2E

=A0

INTRODUCTION:

We are persuading and negotiating with others almost all the time in our =
daily=20
work activities. Whether with business partners, clients, suppliers, =
colleagues=20
or even family members, the success of our outcomes depends entirely on =
our=20
understanding of the negotiation and communication process. When engaged =
in=20
negotiations where your skill, as a smart negotiator and manager, may =
prevent=20
losses, increase gains or enhance circumstances for you or your =
organization,=20
it is imperative that you invest in your capability to:

-=A0=A0=A0=A0 Prepare effectively=20

-=A0=A0=A0=A0 Clearly understand the various personality types and their =
tendencies=20
in Negotiation

-=A0=A0=A0=A0 Understand the needs & interests of all parties involved=20

-=A0=A0=A0=A0 Conclude better Win-Win agreements through creativity=20

-=A0=A0=A0=A0 Identify potential barriers or hindrances to the engagement=20

-=A0=A0=A0=A0 Adopt a collaborative approach to ensuring trust, rapport =
and long term=20
gains=20

=A0

There is also a growing awareness that conflict at all levels in society =
is=20
not always best resolved through force and coercion. What is needed is an =
increased=20
ability on the part of leaders to develop successful outcomes through =
influence=20
and persuasion rather than coercion and heavy-handed tactics. In =
addition,=20
more than ever before, individuals need to be able to influence others on =
a=20
360-degree basis rather than just those individuals who report to them. =
This=20
program will equip your executives and managers with vital skills to help =
in=20
those processes. The course material is based on sound psychological =
approaches=20
to negotiation, which include an understanding of personality, motivation =
and=20
intelligence. The more practical and scientifically proven approaches of =
NLP=20
(or Neuro Linguistic Psychology) and the development of rapport skills =
are=20
also covered.=20

=A0

OBJECTIVES:

By the end of the course you will be able to:=20

-=A0=A0=A0 Evaluate the essential psychological aspects of a range of =
approaches=20
to influencing others and negotiating positive win/win outcomes=20

-=A0=A0=A0 Apply the principles of a number of well-researched influence =
models in=20
NLP=20

-=A0=A0=A0 Develop and apply practical methods for effective win/win =
outcomes within=20
your own organization.=20

-=A0=A0=A0 Secure faster deals through powerful non-verbal techniques of =
Neuro-Linguistic=20
Programming (NLP)=20

-=A0=A0=A0 Utilize NLP reframes to turn impending objections into a =
winning outcome=20

-=A0=A0=A0 Persuade and close=A0with a difference =96 where they can=92t =
say =91No=92

=A0

WHO MUST ATTEND:

Leaders and managers in middle management, purchasing and sales roles who =
want=20
to increase their understanding of the psychological aspects of getting =
the=20
best out of other people within their organization and as well as working =
out=20
the best win-win deals with suppliers, contractors or customers. It is =
also=20
suitable for HR professionals in selection and development posts=2E

=A0

Advance level course - for those wishing to develop existing =
skills/knowledge=20
to a more advanced level in negotiation=2E

=A0

METHODOLOGY:

In this experiential training, the training facilitator adopts a coaching =
and=20
facilitative approach. It is very important to engage the participants in =
reviewing=20
their own outcome.=20

=A0

The activities are designed to illustrate key issues or challenges that =
the=20
participants are facing in selling/persuading by using NLP tools to =
create=20
illustrations and activities such as role plays, mind exercises and group =
discussions=2E

=A0

OUTLINE OF WORKSHOP

=A0

Day 1 Art & Science of Influencing

=A0

The nature of influence

-=A0=A0=A0=A0=A0=A0 The basic mechanisms=20

-=A0=A0=A0=A0=A0=A0 The psychology of overt and covert influence

=A0

Understanding the individual=A0

-=A0=A0=A0=A0=A0 The importance of identity, beliefs and values=20

-=A0=A0=A0=A0=A0 Assessing our preferred modalities to influence =
self/others

-=A0=A0=A0=A0=A0 Self assessment to understand our negotiation styles

=A0

Understanding human thought-process patterns=A0

-=A0=A0=A0=A0=A0 Establish how they think what they tink to make decisions

-=A0=A0=A0=A0=A0 Being able to shift thinking to change their decisions

-=A0=A0=A0=A0=A0 Identifying motivation patterns

-=A0=A0=A0=A0=A0 Persuasion techniques through understanding these patterns

=A0

Psychological models of individual and group processes=A0

-=A0=A0=A0=A0=A0 The significance of self-esteem=20

-=A0=A0=A0=A0=A0 Cognitive dissonance to influence individuals

-=A0=A0=A0=A0=A0 =91Funneling=92 rhetoric to influence groups

=A0

Influence behaviors=A0

-=A0=A0=A0=A0=A0 Specific actions-how to detect a =91lie=92=20

-=A0=A0=A0=A0=A0 Body language to lead others to be more suggestive

-=A0=A0=A0=A0=A0 Reframing for positive behavioral change

=A0

=A0=A0=A0=A0

Day 2 Smart Negotiation Skills

=A0

Mental models, beliefs and understanding how influence works=A0

=A0

A review of relevant psychological concepts:=A0

-=A0=A0=A0=A0=A0 Personality=20

-=A0=A0=A0=A0=A0 Motivation=20

-=A0=A0=A0=A0=A0 Communication=20

-=A0=A0=A0=A0=A0 Intelligence=2E

=A0

Smart Negotiation strategies=A0

-=A0=A0=A0=A0=A0 Win/win or win/lose=20

-=A0=A0=A0=A0=A0 A negotiation mindset=20

-=A0=A0=A0=A0=A0 Opponents or partners=20

=A0

Examining power-bases=A0

-=A0=A0=A0=A0=A0 Practical investigation of a personal power-base=20

-=A0=A0=A0=A0=A0 The importance of perception=20

-=A0=A0=A0=A0=A0 Helping others change perception to agree with us

=A0

Tactical negotiation=A0

-=A0=A0=A0=A0=A0 Creating a negotiation plan=20

-=A0=A0=A0=A0=A0 Assessing the other side=20

-=A0=A0=A0=A0=A0 Tricks and tactics=20

-=A0=A0=A0=A0=A0 A powerful persuasive meta-model technique where they =
can=92t say =91No=92

=A0

Managing human states in Negotiation=A0

-=A0=A0=A0=A0=A0 The role of anchoring=20

-=A0=A0=A0=A0=A0 Handling conflict and objections using Pacing & Leading =
techniques

-=A0=A0=A0=A0=A0 Practical tools for personal state management=20

=A0

** Certificate of attendance will be awarded for those who completed the =
course

ABOUT THE FACILITATOR=20

Daniel=20

-=A0=A0=A0=A0=A0 Certified Professional Trainer, MIM

-=A0=A0=A0=A0=A0 MBA (General) University of Hull, UK

-=A0=A0=A0=A0=A0 Council of Engineering Institutions (UK) Part I & II

-=A0=A0=A0=A0=A0 Associate Member of Institute of Electrical Engineers, UK

-=A0=A0=A0=A0=A0 ISO Standardization Internal Auditor

-=A0=A0=A0=A0=A0 NLP Master Trainer Certification, NFNLP US

-=A0=A0=A0=A0=A0 Certified Master Conversational Hypnotherapist, IAPCH US

-=A0=A0=A0=A0=A0 Certified Specialist in Neuro-Hypnotic Repatterning, SNLP =
US

-=A0=A0=A0=A0=A0 Diploma in International Sound Therapy, IAST Alicante, =
Spain

=A0

Daniel has more than 30 years experience in the corporate world, out of =
which=20
20 years has been spent on coaching and training: teaching Sales & =
Negotiation=20
Skills, Management & Leadership skills - training Companies and =
individuals=20
on Coaching & Mentoring Skills, Communication Skills, Neuro-Linguistic =
Programming=20
(NLP) and Project Management skills. And in the process, continually =
coaching=20
and motivating all his students, staffs and associates to learn, grow and =
expand=20
their personal paradigms and horizons=2E

=A0

He also has extensive sales management, marketing and sales experience; =
from=20
selling single course programs to education franchise businesses; as well =
as=20
single pieces of equipment right-up to multi-million US dollar projects =
for=20
more than 15 years. In his last major corporate appointment as Assistant =
General=20
Manager of GEC (UK), Mahkota Technologies, where he was fully in-charge =
of=20
both local and regional sales for his Division, he successfully managed =
over=20
15 different products and systems, with an annual turnover of RM60 =
million,=20
for both the domestic and regional markets=2E

=A0

He is an engineer by profession and has completed his professional =
engineering=20
degree, the Council of Engineering Institutions, UK., Part I & II within =
2=20
years, one year short of the normal period of 3 years.=A0 As such he was =
awarded:=20
Excellent Performance Award in the Professional degree. Positions held in =
the=20
various multi-national corporate companies include from a young =
installation/service=20
engineer to department manager & general manager of a leading MNC. =
Currently,=20
he is a Certified Professional Trainer with the Malaysian Institute of =
Management=20
(MIM) and Cambridge ICT.=A0 He is also a Certified Master NLP Trainer of =
the=20
National Federation of Neuro-Linguistic Psychology, USA=2E

=A0

He also specializes in Effective Communication & Project Management =
skills,=20
Management & Leadership Skills, Sales training applying Neuro-linguistic =
Programming=20
and Subconscious Learning in order to accelerate adult learning. His =
other=20
specialties include Functional & Instructional English for the Workplace, =
Effective=20
English for Front-liners, Writing Skills, Presentation skills and =
Engaging=20
Dialogue=2E

=A0

Daniel recognizes the great potential within each individual participant =
and=20
he believes in making a difference in their learning through his =
personalised,=20
demonstrative, practical and dynamic approach to make training an =
enjoyable=20
and valuable experience.=A0 His passion for training stems from his innate =
desire=20
to empower all those individuals who are keen to seek knowledge, wisdom =
and=20
self improvement; so that they can be the person they need to be to have =
what=20
they want=2E

=A0=A0

(SBL Khas / HRD Corp Claimable Course)

TRAINING FEE

2 days Face-to-Face Public Program  =20

RM 2,250.00/pax

(excluded 8% SST)

Group Registration: Register 3 participants from the same organization, =
the=20
4th participant is FREE.=20
(Buy 3 Get 1 Free) if Register before 29 July=A02026.=A0Please act fast to =
grab=20
your favourite training program!

=A0

We hope you find it informative and interesting and we look forward to =
seeing=20
you soon=2E

Please act fast to grab your favorite training program! Please=A0call =
012-588=20
2263

or email to james-otc@outlook.com

=A0

Do forward this email to all your friends and colleagues who might be =
interested=20
to attend these programs

=A0

If you would like to unsubscribe from our email list at any time, please =
simply=20
reply to the e-mail and type Unsubscribe

in the subject area. We will remove your name from the list and you will =
not=20
receive any additional e-mail=2E

If you=92ve already unsubscribed but you are still receiving emails, =
kindly check=20
with your IT technician whether another email address=20

is linked to yours.We apologize for any inconvenience caused and =
appreciate=20
your understanding=2E

=A0

Thanks=A0

Regards

James

OTC Training Centre Sdn Bhd
Mobile No. : 012-5882263

Email address:=A0james-otc@outlook.com

--3826170d3ab4da117a70da3e00131278
Content-Type: text/html;
	charset="windows-1252"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content=3D"text/html; charset=3D" http-equiv=3D"content-type">
</head>
<body style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma, Tahoma">
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif'><font=20
color=3D#800080 size=3D6>LAST CALL!!!
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif'><a=20
href=3D"https://drive.google.com/file/d/1HKsZ9RnssLcIvO1enUBaAidG7uz0XfpW/v=
iew?usp=3Dsharing">CLICK=20
HERE TO DOWNLOAD THE FULL BROCHURE FILE!!!</a>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>Please<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>&nbsp;call=20
012-588 2263<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><?xml:namespace prefix =3D =
"o" ns =3D=20
"urn:schemas-microsoft-com:office:office" /><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>&nbsp;email=20
to&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><a><span=20
style=3D"FONT-SIZE: =
12pt">james-otc@outlook.com</a><o:p></o:p>
<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p><font=20
size=3D3>&nbsp;</o:p>
<span=20
style=3D'FONT-SIZE: 20pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
red'>PUBLIC=20
PROGRAM<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 28pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
blue'>NEGOTIATION=20
SKILLS: <span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 28pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
blue'>THE=20
PSYCHOLOGY OF PERSUASION &amp; NEGOTIATION <span=20
style=3D'FONT-SIZE: 28pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 28pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
blue'>FOR=20
MANAGER &amp; LEADERS USING NLP<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif'>Venue :=20
AC=20
Hotel by Marriott Penang&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;=20
&nbsp;&nbsp;&nbsp;=20
<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
red'>(SBL=20
Khas / HRD Corp Claimable Course)<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif'>Date :=20
&nbsp;&nbsp;&nbsp;5&nbsp;Aug&nbsp;2026 (Wed)=20
&nbsp;| &nbsp;9am =96 5pm<span=20
style=3D"COLOR: #0d0d0d">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;By=20
Daniel<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<a=20
name=3D_Hlk92710438></a><span=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif'>6 Aug 2026 =
(Thu)=20
&nbsp;| &nbsp;9am =96 5pm &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span=20
style=3D"COLOR: =
#0d0d0d">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span=20
style=3D"COLOR: white">.<span=20
style=3D"COLOR: #0d0d0d">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span=20
style=3D"COLOR: white">.<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p><font=20
size=3D3>&nbsp;</o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>INTRODUCTION:<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>We=20
are persuading and negotiating with others almost all the time in our =
daily work=20
activities. Whether with business partners, clients, suppliers, colleagues =
or=20
even family members, the success of our outcomes depends entirely on our=20
understanding of the negotiation and communication process. When engaged =
in=20
negotiations where your skill, as a smart negotiator and manager, may =
prevent=20
losses, increase gains or enhance circumstances for you or your =
organization, it=20
is imperative that you invest in your capability to:<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Prepare=20
effectively <span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Clearly=20
understand the various personality types and their tendencies in=20
Negotiation<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Understand=20
the needs &amp; interests of all parties involved <span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Conclude=20
better Win-Win agreements through creativity <span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Identify=20
potential barriers or hindrances to the engagement <span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Adopt=20
a collaborative approach to ensuring trust, rapport and long term gains=20
<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>There=20
is also a growing awareness that conflict at all levels in society is not =
always=20
best resolved through force and coercion. What is needed is an increased =
ability=20
on the part of leaders to develop successful outcomes through influence =
and=20
persuasion rather than coercion and heavy-handed tactics. In addition, =
more than=20
ever before, individuals need to be able to influence others on a =
360-degree=20
basis rather than just those individuals who report to them. This program =
will=20
equip your executives and managers with vital skills to help in those =
processes.=20
The course material is based on sound psychological approaches to =
negotiation,=20
which include an understanding of personality, motivation and =
intelligence. The=20
more practical and scientifically proven approaches of NLP (or Neuro =
Linguistic=20
Psychology) and the development of rapport skills are also covered. =
<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
white'>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>OBJECTIVES:<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>By=20
the end of the course you will be able to: <span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Evaluate=20
the essential psychological aspects of a range of approaches to =
influencing=20
others and negotiating positive win/win outcomes <o:p></o:p>
<span=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Apply=20
the principles of a number of well-researched influence models in NLP=20
<o:p></o:p>
<span=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Develop=20
and apply practical methods for effective win/win outcomes within your =
own=20
organization. <o:p></o:p>
<span=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Secure=20
faster deals through powerful non-verbal techniques of Neuro-Linguistic=20
Programming (NLP) <o:p></o:p>
<span=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: #0d0d0d; =
mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Utilize=20
NLP reframes to turn impending objections into a winning outcome=20
<o:p></o:p>
<span=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-fareast-font-family: =
Symbol; mso-bidi-font-family: Symbol"><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Persuade=20
and close&nbsp;with a difference =96 where they can=92t say =
=91No=92<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif'>WHO MUST=20
ATTEND:<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Leaders=20
and managers in middle management, purchasing and sales roles who want to=20
increase their understanding of the psychological aspects of getting the =
best=20
out of other people within their organization and as well as working out =
the=20
best win-win deals with suppliers, contractors or customers. It is also =
suitable=20
for HR professionals in selection and development posts.<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>Advance=20
level course - for those wishing to develop existing skills/knowledge to a =
more=20
advanced level in negotiation.<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New =
Roman",serif'>METHODOLOGY:<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>In=20
this experiential training, the training facilitator adopts a coaching =
and=20
facilitative approach. It is very important to engage the participants in=20
reviewing their own outcome. <span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#0d0d0d'>The=20
activities are designed to illustrate key issues or challenges that the=20
participants are facing in selling/persuading by using NLP tools to =
create=20
illustrations and activities such as role plays, mind exercises and group=20
discussions.<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<font=20
face=3DCalibri>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
blue'>OUTLINE=20
OF WORKSHOP<span=20
style=3D'FONT-SIZE: 14pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<o:p>&nbsp;</o:p>
<div align=3Dcenter>
<table class=3DMsoNormalTable=20
style=3D"WIDTH: 1110.05pt; BORDER-COLLAPSE: collapse; mso-yfti-tbllook: =
1184; mso-padding-alt: 0cm 0cm 0cm 0cm"=20
cellSpacing=3D0 cellPadding=3D0 width=3D1480 border=3D0>
 =20
 <tr style=3D"mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: =
yes">
 <td=20
 style=3D"BORDER-TOP: windowtext 1pt solid; BORDER-RIGHT: windowtext =
1pt solid; WIDTH: 538.35pt; BORDER-BOTTOM: windowtext 1pt solid; =
PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: =
transparent"=20
 vAlign=3Dtop width=3D718>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Day=20
 1 Art &amp; Science of Influencing<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>The=20
 nature of influence<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Symbol; LINE-HEIGHT: 125%; =
mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>The=20
 basic mechanisms <span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Symbol; LINE-HEIGHT: 125%; =
mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>The=20
 psychology of overt and covert influence<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Understanding=20
 the individual<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>The=20
 importance of identity, beliefs and values <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Assessing=20
 our preferred modalities to influence =
self/others<o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Self=20
 assessment to understand our negotiation styles<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Understanding=20
 human thought-process patterns<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Establish=20
 how they think what they tink to make decisions<o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Being=20
 able to shift thinking to change their =
decisions<o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Identifying=20
 motivation patterns<o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Persuasion=20
 techniques through understanding these patterns<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Psychological=20
 models of individual and group processes<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>The=20
 significance of self-esteem <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Cognitive=20
 dissonance to influence individuals<o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>=91Funneling=92=20
 rhetoric to influence groups<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Influence=20
 behaviors<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Specific=20
 actions-how to detect a =91lie=92 <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Body=20
 language to lead others to be more suggestive<o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Reframing=20
 for positive behavioral change<o:p></o:p>
 <font=20
 face=3DCalibri><span=20
 style=3D"FONT-SIZE: 10pt; COLOR: black; LINE-HEIGHT: =
115%">&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 10pt; FONT-FAMILY: SimSun; COLOR: =
black">&nbsp;<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New =
Roman",serif'>&nbsp;&nbsp;<o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: windowtext 1pt solid; BORDER-RIGHT: windowtext =
1pt solid; WIDTH: 571.7pt; BORDER-BOTTOM: windowtext 1pt solid; =
PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; PADDING-LEFT: 5.4pt; BORDER-LEFT: =
#f0f0f0; PADDING-RIGHT: 5.4pt; BACKGROUND-COLOR: transparent"=20
 vAlign=3Dtop width=3D762>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Day=20
 2 Smart Negotiation Skills<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: #1f0f65; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Mental=20
 models, beliefs and understanding how influence =
works<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>A=20
 review of relevant psychological concepts:<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Personality=20
 <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Motivation=20
 <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Communication=20
 <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Intelligence.<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Smart=20
 Negotiation strategies<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Win/win=20
 or win/lose <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>A=20
 negotiation mindset <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Opponents=20
 or partners <o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Examining=20
 power-bases<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Practical=20
 investigation of a personal power-base <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>The=20
 importance of perception <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Helping=20
 others change perception to agree with us<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Tactical=20
 negotiation<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Creating=20
 a negotiation plan <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Assessing=20
 the other side <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Tricks=20
 and tactics <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>A=20
 powerful persuasive meta-model technique where they can=92t say=20
 =91No=92<o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Managing=20
 human states in Negotiation<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 125%'><o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>The=20
 role of anchoring <o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Handling=20
 conflict and objections using Pacing &amp; Leading=20
 techniques<o:p></o:p>
 <span=20
 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Symbol; COLOR: black; =
LINE-HEIGHT: 125%; mso-fareast-font-family: Symbol; mso-bidi-font-family: =
Symbol"><span=20
 style=3D"mso-list: Ignore">-<span=20
 style=3D'FONT: 7pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 125%'>Practical=20
 tools for personal state management <o:p></o:p>
 <font=20
 face=3DCalibri><span=20
 style=3D"FONT-SIZE: 10pt; COLOR: black; LINE-HEIGHT: =
115%">&nbsp;<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p></td></tr></table></div>
<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><font=20
size=3D3>&nbsp;<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
blue'>**=20
Certificate of attendance will be awarded for those who completed the=20
course<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black'>ABOUT=20
THE FACILITATOR <o:p></o:p>
<span=20
style=3D'FONT-SIZE: 16pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>Daniel=20
<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: black; =
LINE-HEIGHT: 110%; mso-fareast-font-family: Arial; mso-bidi-font-size: =
11.0pt'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>Certified=20
Professional Trainer, MIM<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: black; =
LINE-HEIGHT: 110%; mso-fareast-font-family: Arial; mso-bidi-font-size: =
11.0pt'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>MBA=20
(General) University of Hull, UK<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: black; =
LINE-HEIGHT: 110%; mso-fareast-font-family: Arial; mso-bidi-font-size: =
11.0pt'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>Council=20
of Engineering Institutions (UK) Part I &amp; II<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: black; =
LINE-HEIGHT: 110%; mso-fareast-font-family: Arial; mso-bidi-font-size: =
11.0pt'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>Associate=20
Member of Institute of Electrical Engineers, UK<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: black; =
LINE-HEIGHT: 110%; mso-fareast-font-family: Arial; mso-bidi-font-size: =
11.0pt'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>ISO=20
Standardization Internal Auditor<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: black; =
LINE-HEIGHT: 110%; mso-fareast-font-family: Arial; mso-bidi-font-size: =
11.0pt'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>NLP=20
Master Trainer Certification, NFNLP US<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: black; =
LINE-HEIGHT: 110%; mso-fareast-font-family: Arial; mso-bidi-font-size: =
11.0pt'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>Certified=20
Master Conversational Hypnotherapist, IAPCH US<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: black; =
LINE-HEIGHT: 110%; mso-fareast-font-family: Arial; mso-bidi-font-size: =
11.0pt'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>Certified=20
Specialist in Neuro-Hypnotic Repatterning, SNLP US<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: black; =
LINE-HEIGHT: 110%; mso-fareast-font-family: Arial; mso-bidi-font-size: =
11.0pt'><span=20
style=3D"mso-list: Ignore">-<span=20
style=3D'FONT: 7pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>Diploma=20
in International Sound Therapy, IAST Alicante, Spain<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>Daniel=20
has more than 30 years experience in the corporate world, out of which 20 =
years=20
has been spent on coaching and training: teaching Sales &amp; Negotiation=20
Skills, Management &amp; Leadership skills - training Companies and =
individuals=20
on Coaching &amp; Mentoring Skills, Communication Skills, =
Neuro-Linguistic=20
Programming (NLP) and Project Management skills. And in the process, =
continually=20
coaching and motivating all his students, staffs and associates to learn, =
grow=20
and expand their personal paradigms and horizons.<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>He=20
also has extensive sales management, marketing and sales experience; from=20
selling single course programs to education franchise businesses; as well =
as=20
single pieces of equipment right-up to multi-million US dollar projects =
for more=20
than 15 years. In his last major corporate appointment as Assistant =
General=20
Manager of GEC (UK), Mahkota Technologies, where he was fully in-charge of =
both=20
local and regional sales for his Division, he successfully managed over =
15=20
different products and systems, with an annual turnover of RM60 million, =
for=20
both the domestic and regional markets.<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>He=20
is an engineer by profession and has completed his professional =
engineering=20
degree, the Council of Engineering Institutions, UK., Part I &amp; II =
within 2=20
years, one year short of the normal period of 3 years.&nbsp; As such he =
was=20
awarded: Excellent Performance Award in the Professional degree. Positions =
held=20
in the various multi-national corporate companies include from a young=20
installation/service engineer to department manager &amp; general manager =
of a=20
leading MNC. Currently, he is a Certified Professional Trainer with the=20
Malaysian Institute of Management (MIM) and Cambridge ICT.&nbsp; He is =
also a=20
Certified Master NLP Trainer of the National Federation of =
Neuro-Linguistic=20
Psychology, USA.<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>He=20
also specializes in Effective Communication &amp; Project Management =
skills,=20
Management &amp; Leadership Skills, Sales training applying =
Neuro-linguistic=20
Programming and Subconscious Learning in order to accelerate adult =
learning. His=20
other specialties include Functional &amp; Instructional English for the=20
Workplace, Effective English for Front-liners, Writing Skills, =
Presentation=20
skills and Engaging Dialogue.<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black; LINE-HEIGHT: 110%'>Daniel=20
recognizes the great potential within each individual participant and he=20
believes in making a difference in their learning through his =
personalised,=20
demonstrative, practical and dynamic approach to make training an =
enjoyable and=20
valuable experience.&nbsp; His passion for training stems from his innate =
desire=20
to empower all those individuals who are keen to seek knowledge, wisdom =
and self=20
improvement; so that they can be the person they need to be to have what =
they=20
want.<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<font=20
face=3DCalibri><span=20
style=3D"FONT-SIZE: 10pt; COLOR: black; LINE-HEIGHT: =
115%">&nbsp;&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New =
Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 20pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
blue; LINE-HEIGHT: 115%'>(SBL=20
Khas / HRD Corp Claimable Course)<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<div align=3Dcenter>
<table class=3DMsoNormalTable=20
style=3D"WIDTH: 485.8pt; BORDER-COLLAPSE: collapse; mso-yfti-tbllook: =
1184; mso-padding-alt: 0cm 0cm 0cm 0cm"=20
cellSpacing=3D0 cellPadding=3D0 width=3D648 border=3D0>
 =20
 <tr style=3D"HEIGHT: 17.1pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes">
 <td=20
 style=3D"BORDER-TOP: #a6a6a6 1pt solid; HEIGHT: 17.1pt; BORDER-RIGHT: =
#a6a6a6 1pt solid; WIDTH: 485.8pt; BACKGROUND: #ceddea; BORDER-BOTTOM: =
#a6a6a6 1pt solid; PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; =
PADDING-LEFT: 2.9pt; BORDER-LEFT: #a6a6a6 1pt solid; PADDING-RIGHT: =
2.9pt"=20
 width=3D648 colSpan=3D2>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>TRAINING=20
 FEE<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 26.4pt; mso-yfti-irow: 1">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.4pt; BORDER-RIGHT: #bebebe =
1pt solid; WIDTH: 245.9pt; BORDER-BOTTOM: #a6a6a6 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: #a6a6a6 1pt solid; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D328>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'>2=20
 days Face-to-Face Public Program<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p></td>
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 26.4pt; BORDER-RIGHT: #a6a6a6 =
1pt solid; WIDTH: 239.9pt; BORDER-BOTTOM: #a6a6a6 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D320>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: black; LINE-HEIGHT: 115%'>RM=20
 2,<span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'>2<span=20
 style=3D"COLOR: black">50.00/pax<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p>
 <span=20
 style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
COLOR: red; LINE-HEIGHT: 115%'>(excluded=20
 8% SST)<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 115%'><o:p></o:p></td></tr>
 <tr style=3D"HEIGHT: 30.55pt; mso-yfti-irow: 2; mso-yfti-lastrow: yes">
 <td=20
 style=3D"BORDER-TOP: #f0f0f0; HEIGHT: 30.55pt; BORDER-RIGHT: #a6a6a6 =
1pt solid; WIDTH: 485.8pt; BORDER-BOTTOM: #a6a6a6 1pt solid; =
PADDING-BOTTOM: 2.9pt; PADDING-TOP: 2.9pt; PADDING-LEFT: 2.9pt; =
BORDER-LEFT: #a6a6a6 1pt solid; PADDING-RIGHT: 2.9pt; BACKGROUND-COLOR: =
transparent"=20
 width=3D648 colSpan=3D2>
 <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: =
#c00000'>Group=20
 Registration: <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: =
black'>Register 3=20
 participants from the same organization, the 4th participant is =
FREE.=20
 (Buy 3 Get 1 Free) if <span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: red'>Register=20
 bef<span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: #ee0000'>ore =
29=20
 July&nbsp;2026.<span=20
 style=3D'FONT-FAMILY: "Times New Roman",serif; COLOR: =
black'>&nbsp;Please=20
 act fast to grab your favourite training program!<span=20
 style=3D'FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman",serif; =
LINE-HEIGHT: 110%'><o:p></o:p></td></tr></table></div>
<o:p>&nbsp;</o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif'>We hope =
you find=20
it informative and interesting and we look forward to seeing you=20
soon.<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif'>Please act =
fast to=20
grab your favorite training program! Please&nbsp;call 012-588=20
2263<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif'>or email =
to=20
<span=20
style=3D"COLOR: =
blue"><a>james-otc@outlook.com</a><span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
black'>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
red'>Do=20
forward this email to all your friends and colleagues who might be =
interested to=20
attend these programs<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
red'>&nbsp;<span=20
style=3D'FONT-FAMILY: "Times New Roman",serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#c00000; mso-ansi-language: EN-US'>If=20
you would like to unsubscribe from our email list at any time, please =
simply=20
reply to the e-mail and type Unsubscribe <span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: =
"Aptos",sans-serif'><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: =
#c00000; mso-ansi-language: EN-US'>in=20
the subject area. We will remove your name from the list and you will not=20
receive any additional e-mail.<span=20
style=3D"BACKGROUND: white; COLOR: #c00000"> <span=20
style=3D'FONT-FAMILY: "Times New Roman",serif; BACKGROUND: white; COLOR: =
#c00000'><o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
BACKGROUND: white; COLOR: #c00000'>If=20
you=92ve already unsubscribed but you are still receiving emails, kindly =
check=20
with your IT technician whether another email address =
<o:p></o:p>
<span=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; =
BACKGROUND: white; COLOR: #c00000'>is=20
linked to yours.We apologize for any inconvenience caused and appreciate =
your=20
understanding.<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D'FONT-SIZE: 12pt; FONT-FAMILY: "Aptos",sans-serif; =
mso-ansi-language: EN-US'><o:p>&nbsp;</o:p>
<span=20
class=3Dcontentpasted0><span lang=3DEN-US=20
style=3D"BORDER-TOP: windowtext 1pt; BORDER-RIGHT: windowtext 1pt; =
BORDER-BOTTOM: windowtext 1pt; COLOR: black; PADDING-BOTTOM: 0cm; =
PADDING-TOP: 0cm; PADDING-LEFT: 0cm; BORDER-LEFT: windowtext 1pt; =
PADDING-RIGHT: 0cm; mso-ansi-language: EN-US; mso-border-alt: none =
windowtext 0cm">Thanks&nbsp;<span=20
lang=3DEN-US=20
style=3D"COLOR: black; mso-ansi-language: =
EN-US"><o:p></o:p>
<span=20
class=3Dcontentpasted0><span lang=3DEN-US=20
style=3D"BORDER-TOP: windowtext 1pt; BORDER-RIGHT: windowtext 1pt; =
BORDER-BOTTOM: windowtext 1pt; COLOR: black; PADDING-BOTTOM: 0cm; =
PADDING-TOP: 0cm; PADDING-LEFT: 0cm; BORDER-LEFT: windowtext 1pt; =
PADDING-RIGHT: 0cm; mso-ansi-language: EN-US; mso-border-alt: none =
windowtext 0cm">Regards<span=20
lang=3DEN-US=20
style=3D"COLOR: black; mso-ansi-language: =
EN-US"><o:p></o:p>
<span=20
class=3Dcontentpasted0><span lang=3DEN-US=20
style=3D"BORDER-TOP: windowtext 1pt; BORDER-RIGHT: windowtext 1pt; =
BORDER-BOTTOM: windowtext 1pt; COLOR: black; PADDING-BOTTOM: 0cm; =
PADDING-TOP: 0cm; PADDING-LEFT: 0cm; BORDER-LEFT: windowtext 1pt; =
PADDING-RIGHT: 0cm; mso-ansi-language: EN-US; mso-border-alt: none =
windowtext 0cm">James<span=20
lang=3DEN-US=20
style=3D"COLOR: black; mso-ansi-language: =
EN-US"><o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"BORDER-TOP: windowtext 1pt; BORDER-RIGHT: windowtext 1pt; =
BORDER-BOTTOM: windowtext 1pt; COLOR: black; PADDING-BOTTOM: 0cm; =
PADDING-TOP: 0cm; PADDING-LEFT: 0cm; BORDER-LEFT: windowtext 1pt; =
PADDING-RIGHT: 0cm; mso-ansi-language: EN-US; mso-border-alt: none =
windowtext 0cm"><font=20
size=3D3 face=3DArial>OTC Training Centre Sdn =
Bhd<span=20
lang=3DEN-US=20
style=3D"BORDER-TOP: windowtext 1pt; BORDER-RIGHT: windowtext 1pt; =
BORDER-BOTTOM: windowtext 1pt; COLOR: black; PADDING-BOTTOM: 0cm; =
PADDING-TOP: 0cm; PADDING-LEFT: 0cm; BORDER-LEFT: windowtext 1pt; =
PADDING-RIGHT: 0cm; mso-ansi-language: EN-US; mso-border-alt: none =
windowtext 0cm"> <font=20
size=3D3><span =
lang=3DEN-GB=20
style=3D"BORDER-TOP: windowtext 1pt; BORDER-RIGHT: windowtext 1pt; =
BORDER-BOTTOM: windowtext 1pt; COLOR: black; PADDING-BOTTOM: 0cm; =
PADDING-TOP: 0cm; PADDING-LEFT: 0cm; BORDER-LEFT: windowtext 1pt; =
PADDING-RIGHT: 0cm; mso-ansi-language: EN-GB; mso-border-alt: none =
windowtext 0cm">Mobile=20
No. : 012-5882263<o:p></o:p>
<span=20
lang=3DEN-US=20
style=3D"BORDER-TOP: windowtext 1pt; BORDER-RIGHT: windowtext 1pt; =
BORDER-BOTTOM: windowtext 1pt; COLOR: black; PADDING-BOTTOM: 0cm; =
PADDING-TOP: 0cm; PADDING-LEFT: 0cm; BORDER-LEFT: windowtext 1pt; =
PADDING-RIGHT: 0cm; mso-ansi-language: EN-US; mso-border-alt: none =
windowtext 0cm"><font=20
size=3D3 face=3DArial>Email address:&nbsp;<a>james-otc@outlook.com</a><font=20
face=3DArial> <o:p></o:p>

</body>
</html>

--3826170d3ab4da117a70da3e00131278--